What is fedex smartpost? I ordered an item from a company in Texas and they would only ship via fedex smartpost. I cannot believe that companies or customers find this service acceptable. This item shipped on Dec 4th and is still in transit as of the 12th. I ordered another item from a company in Memphis and they shipped it UPS ground - it will be here in 4 days with a weekend thrown in for good measure. I did contact the fedex shipper but they did not want me to turn in a lead. I guess some people just don't care about service.