It will be fine
Well-Known Member
Fedex knows express couriers shouldn't take Ground packages, people here seem to believe it's ok to take what isn't theirs against their company policy.
fedex
- Thread starter Tyler234
- Start date
MAKAVELI
Well-Known Member
I've never seen any policy specifically precluding us from taking ground pkgs. BTW our scanners can scan ground pkgs.
It will be fine
Well-Known Member
Our scanner can scan all usps stuff too, not just smart post. That doesn't mean I should take everyone's mail. Do you really need a policy telling you to only handle freight of your company? I think that's implied. Do you handle ups and dhl packages because there's no policy specifically against it?
MAKAVELI
Well-Known Member
FedEx Express and FedEx Ground are part of the same company. And yes I do need a specific written policy, if it is a true policy.
Purplepackage
Well-Known Member
If it's in a drop box you have to take it, I'm sorry customers don't think and constantly put ground,priority mail boxes and even usps letters in express boxes. Hell they even stick UPS packages in boxes that are literally right next to a UPS drop box.
Are you saying I should only take express packages out and just leave everything else inside?
It will be fine
Well-Known Member
They are not the same company. By that incorrect logic you'd pick up a skid that has a Fedex Freight label on it?
MAKAVELI
Well-Known Member
Our scanners scan Freight as well . Lol
It will be fine
Well-Known Member
At a drop box you don't have much choice other than throwing the packages away, which would be fine by me. My problem is with taking them straight from customers instead of just telling them to schedule a ground pickup.
MAKAVELI
Well-Known Member
I forgot what's Ground's stock symbol?
It will be fine
Well-Known Member
It's called a corporation with many different independent operating companies. I know it can be hard to follow sometimes.
MAKAVELI
Well-Known Member
And that's exactly what I do. But if they tell me they have called it in and no one has showed up for days, I'd say that contractor lost his contractual right to that package.
Purplepackage
Well-Known Member
This.
I tell them call in a ground pup and if it's still here by the end of the week I will take it for you. But I only do it for customers that tend to ship a lot of express
It will be fine
Well-Known Member
Do you realize you would have needed to bring him about 70,000 packages for that to be true?
Really? Memphis' head would spin right now reading that.
MAKAVELI
Well-Known Member
Spin all they want. They have no "official " policy.
Hard to believe since mixing the two potentially puts their RLA status at risk.
MAKAVELI
Well-Known Member
Ever since the last FAA exemption was passed, they have been pretty lax about it.
BootsOnTarmac
Well-Known Member
Are you advocating the theft and destruction of packages tendered to a common carrier placed in the wrong drop box?
I would guess that a courier will empty the drop box of it's contents and place those by mistake in the correct drop box / flag down the competitor / cross OpCo or take back to station. This is what a decent person would do, not throw the package away.
It will be fine
Well-Known Member
Why is this so hard for you guys to understand? People have to call us for a pickup just like every other carrier. If they don't call us we don't know they have a box. If you take it you're training them that if they are lazy enough you'll just take it eventually. I've left express and sitting for a week. I just tell the customer everyday they need to call express for a pickup. Why would you ever take someone else's freight?
