oldngray
nowhere special
global warming?
fedex
- Thread starter Tyler234
- Start date
OrioN
double tap o da horn dooshbag
We still ARE an airline.
So why they didn't switch the opco to "Air" when they decided to give all of the opco s the Orange color?
I had to refuse an Air pickup today and told them to call for an express or airmail driver to get it on Tuesday... or they can drive 20 miles to the nearest drop box and wait until Tuesday to track it
UpstateNYUPSer(Ret)
Well-Known Member
Why didn't you do the right thing and take care of that customer?
Operational needs
Virescit Vulnere Virtus
Only the people in the Ivory Towers in Memphis are privy to that information.
oldngray
nowhere special
Aren't they planning to combine everything under one brand and be one big happy family?
OrioN
double tap o da horn dooshbag
I got yelled at by management when I did this before... So no more touching airmail envelopes!
I even attempted to scan it with my powerpad, but no go. I can scan USps barcodes though
Told the customer there is no way to track it if I throw their envelopes out the window to the river...
He did. As a Ground driver, his customer is Fedex and by their wishes that is what he is to do. It's BS. It's Fedex.
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Star B
White Lightening
As soon as they can figure out how to guarantee one of the two things:
1) Being able to make contractors act exactly like employees with the same level of control as employees.
2) If Express was to absorb ground, that we would be able to keep the Railway Labor Act classification and make it nearly impossible for us to unionize.
Until then, it's business as usual confusing the customer and losing business as a result.
He did the right thing (per the suits) by telling the customer to call the 800 number to schedule an Express driver. Is it the right thing in the eyes of the customers? Hell no... but I, as an Express driver, am forbidden from touching a ground package handed to me. If it's in a dropbox..... I have to take it and get it into the ground system somewhere. No sense in letting it rot in the dropbox.
dezguy
Well-Known Member
We were told directly by a white shirt from HQ not to touch ground stuff anymore, at my sta.
Oldfart
Well-Known Member
Loosing business?
Volume is growing from what I see and hear.
Forbidden to pickup Ground?
That memo must have skipped our station.
We have a staging area for the Ground that we pick up for the Ground driver to process everyday that is separate from the frt counter freight. That area has several hundred pieces in it everyday.
Oldfart
Well-Known Member
Wow. Post of the day here.
whenIgetthere
Well-Known Member
We also have a ground staging area, as do most stations I am sure. This is for the ground left at the front counter, we are forbidden from picking up ground at this station. SM told us to tell customers to call the 800 number, threatened us with a letter if we picked any up. That's all I need to hear.
UpstateNYUPSer(Ret)
Well-Known Member
We also have a staging area for other carrier packages. These are primarily picked up when we swap out shipper loaded trailers.
It will be fine
Well-Known Member
Every time you and your cohorts at express pickup a Ground package you are stealing money from the Ground contractor. Stop being a thief.
Oldfart
Well-Known Member
Maybe if the Ground couriers would stay off the phone and not let packages sit at customer locations for several days, it wouldn't be necessary for Express to pick them up. The ground courier at our station hands out food gift cards to us for bringing him freight. My waistline appreciates that.
It will be fine
Well-Known Member
Deflection. Stop stealing other people's income.
UpstateNYUPSer(Ret)
Well-Known Member
Get off your butt's and do your job.
I have also seen Ground packages (not returns) sit for days on end.
It will be fine
Well-Known Member
Blah, blah. Can't know it's there if it's not called in. If express keeps stealing them the customers won't figure out they have to call in a pickup.
