Perhaps the hardest thing to explain to customers is FedEx Express vs Ground, however I got hit with one worse today. FedEx Ground vs FedEx Home. Now that FedEx Home delivers to business what's the difference? Also why do some of our ads say FedEx Air? I think I get it: FedEx Air = FedEx Express & FedEx Express Frieght. FedEx Home = FedEx Ground but owner paying for the same route Tuesday through Saturday. FedEx Freight = FedEx LTL & FedEx Express Freight (???) At least FedEx Custom Critical is easy. A contractor we pay to drive your **** where ever you want with a freezer/heater/Gps/security guard. I bet this company was awesome when it was express only.