While spending my time this Saturday night doing "nefarious" things (at least by FedEx standards), I was sent a scan of the latest propaganda sent out from Fred by a friend that still works in Express. I was rather shocked with what was stated in the middle of the front page - "Our DNA: People-Service-Profit" Quoting: ...The P-S-P philosophy, on which this company was founded, is more relevant than ever. Each element - People, Service, and Profit - is essential to the success of FedEx, and must be in balance with the others to remain an efficient business model. In fact, the order of the three segments is interchangable.... Boy, things have sure changed.... If memory serves me correctly, PSP was clearly stated that People (employees) were FIRST, Service naturally followed when the People were taken care of, then Profit would naturally ensue if the business was properly managed. That is why the PSP was ordered in terms of importance. The joke was that PSP still existed, it is just the two "P's" were switched - it was Profit Service People. Well now, Fred has made it official, the order is interchangable (or as he put it, "circular"), so if Profit needs to come before People, so be it. At least he's being honest - that's coming a long way. His Profit and the Service needs of the customers come before any considerations to the People (employees). After all, you exist primarily to serve the customers and generate profit, that should be more than enough motivation to make you work -you aren't concerned with any financial issues of your own are you???