The customers dont get what they pay for now! I can see things only getting worse not better! They will probably make the customers use...my choice...so they can charge an extra fee for early service
Have you heard of the Orion System, what do you know?
- Thread starter upsset
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didyousheetit
Well-Known Member
our center has been on orion for about five months. It seems that a non bonus center would benefit from it rather than a bonus center. most drivers making bonus are already making the shortcuts, knowing where to breakoff for pickups and such.
ORION is still being installed in my center, but it has been "switched on" for a few days. I haven't had a ride along yet.
My route is some town, including businesses, in the morning, then rural (including some more businesses), and then back to town for residentials. When ORION was on, it wanted me to do my EOD residentials in the morning, which would make me miss my rural businesses. Will this be addressed when I get my ride along. How about when our clueless DPS adds a section to me at EOD containing businesses?
One thing the team member mentioned was the good old Garbage in, Garbage out.
edit:As it is now, my DOL (trace) is really spot on.
soberups
Pees in the brown Koolaid
IE's corporate motto: "If it isnt broken, fix it anyway. If it still isnt broken, then just keep fixing it."
soberups
Pees in the brown Koolaid
I'll bet you cant wait for them to call you into the office so that they can pull out a Telematics report and bitch at you about your idle time.
soberups
Pees in the brown Koolaid
P-man,
My center has (a) a fundamentally flawed trace and (b) a chronic misload problem. I average 2 misloads per day on my route alone, and we are talking about a route that averages less than 150 pieces.
Given that there is absolutely no hope that either of these problems will ever be fixed, where is the wisdom in spending milions of dollars on implementing a new system (ORION) that by your own admission will fail to achieve the desired results because of these issues?
Imagine that you are the owner of a race car and you are seeking to improve its lap times. Does it make sense to spend a million dollars installing an exotic, complicated, high-powered engine into your car only send it out onto the track with bald tires, a bent frame and faulty brakes? All the horsepower in the world wont improve your real-world performance one bit if you cant keep the car from hitting the wall in each corner. Perhaps our resources would be better spent solving the underlying problems first rather than just trying to bury them under all this sexy, expensive new technology.
S
serenity now
Guest
they are not your customers: they are customers of ups
and ups is satisfied as long as commercial deliveries are made by 1659
tourists24
Well-Known Member
Or even better..... how much time is saved when you go searching on that 7000 shelf when Orion tells you to deliver that neighborhood with an air and then you cant find the package? OR it takes you several minutes? OR you find all but one and end up having to come back anyway?
barnyard
KTM rider
You do it. I also do the same.
Many drivers do not.
Some cover drivers follow EDD really close, I hardly ever do. I HATE driving in the same area twice, especially on rural routes. The more I read in this thread, the more that I see that Orion will help me decide if I might have time to run off 10 miles of rural stops with air or send me into town and come back later.
It should also help with when to deliver a runner. The kind where you look at a map and get a headache trying to decide when delivering that stop will result in fewer miles or end up being more.
I was on that kind of route last week. Going by EDD, you would deliver in town for the 1st 4 sections, then go to a little burg to the north for 3-4 stops, then south of town to make a circle around the county. When I hit the berg, I would also deliver stops from sections 6 and 8. Sometimes, I could see the houses from a section 5 stop. I continually had the internal debate on how far north I should run vs later in the day when I could come from the north. Some of the choices could add or subtract 10 miles for 1 stop. My most frustrating day was the day I missed a stop in EDD and had to run back from the north to within 200 yards of the berg. That cost me 10+ miles, if I would have delivered while I was in the berg, it would have been a 400 yard trip.
My oldest is working on her PhD in physics and is also very interested in the math and the formulas that are involved in making it work.
additionally in my center: (c) a dispatch supervisor that has no interest in listening to the drivers that constantly tell him they are running all over each other (d) a dispatch supervisor that doesn't pay attention when merging routes after cutting a route and leaves 1-3 stops deep into the cut route for the affected to run
Misloads are not a problem in my center, they just get recorded as NI or whatever the falsification method of the day is used.
barnyard
KTM rider
I think something that could help UPS with this would be adding a traveling computer person to the payroll. We had a very computer savvy on-car that would schedule time to work on EDD and improve trace. He transferred to another center and do not have anyone in the center that has the ability to change trace. We could probably keep someone busy for a week or 2 a year doing nothing but fixing things to make them better.
I am betting my center is not the only one in that position.
I am betting my center is not the only one in that position.
pretzel_man
Well-Known Member
Are they traced in the AM? If so, they will remain in the AM
pretzel_man
Well-Known Member
As with the previous post. If your rural businesses are in your AM trace, then yes... They remain in the AM.
IF your rural businesses are traced in the PM but you break to get them, then ORION doesn't know that.
pretzel_man
Well-Known Member
Sober,
Assuming they do NOT fix the thiings you mentioned, they a agree wtih you. Don't build the racetrack if you are not going to maintain the race car.
On the other hand, there are other owners who have tuned race cars. Let them have their race track.
ORION will definitely expose the deficiencies.
If the deployment coordinator says they won't fix the problems, then they are wasting everyone's time.
Overpaid Union Thug
Well-Known Member
For those of you that already have ORION.....can you override it?
S
serenity now
Guest
someone said yes, a few pages back , a toggle for on/off
didyousheetit
Well-Known Member
you don't override it you simply hit back to rdo. There is a icon at the bottom right of diad 5 that will say odo or if you tap it with stylus will go to rdo.
S
serenity now
Guest
rdo means what?
didyousheetit
Well-Known Member
I have had my morning trace split up with 30 res stops. Then have to finish the rest of business b4 i finish the rest of res. unfortunately, if i did the res in orion, it forces me to make business deliveries between 12-1 and we all know where that will lead. You have to work with orion team constantly. to change the plans "all the plans" otherwise every time they use a different plan it will revert to however it was originally setup.
