Hiding Miss Loads

[UPS2012]

It all depends if you're lucky enough that the customer never calls corporate and questions it.


Like I said sheet misload as NSN. Customer calls in wanting to know why they don't have their package. They look and see you sheeted it NSN 25 miles from the house.


A simple message from a sup isn't going to save your ass. It just means you'll both be disciplined because you both knew better.

But how come drivers don't get fired for NSN a stop because they don't want to deliver it. Happens every day at my center cause drivers want to save time and miles. They get called in on all the time for it. Drives me crazy because I'm the driver that always has to clean up that crap and get yelled at by the customer because there package wasn't delivered the day before.

 

[UpstateNYUPSer(Ret)]

It all depends if you're lucky enough that the customer never calls corporate and questions it.


Like I said sheet misload as NSN. Customer calls in wanting to know why they don't have their package. They look and see you sheeted it NSN 25 miles from the house.


A simple message from a sup isn't going to save your ass. It just means you'll both be disciplined because you both knew better.

The difference is only one would/could lose their job over it.

 

[UpstateNYUPSer(Ret)]

But how come drivers don't get fired for NSN a stop because they don't want to deliver it. Happens every day at my center cause drivers want to save time and miles. They get called in on all the time for it. Drives me crazy because I'm the driver that always has to clean up that crap and get yelled at by the customer because there package wasn't delivered the day before.

...and you stand there and take it...?

I would never lie to a customer to protect the brand.

Give them the toll free number.

 

[Brownslave688]

But how come drivers don't get fired for NSN a stop because they don't want to deliver it. Happens every day at my center cause drivers want to save time and miles. They get called in on all the time for it. Drives me crazy because I'm the driver that always has to clean up that crap and get yelled at by the customer because there package wasn't delivered the day before.

All depends on who gets ahold of the information and how much they want to push the issue.


It's a total crap shoot. Not a chance I'm willing to take when I could just do the right thing and never have to worry.

 

[IVE GOTTA PACKAGE 4U]

Yeah even pictures and messages can't save you if they really want to push the issue. Because all they have to say is you've been trained. You know better. Why did you agree to this?

We need more routes. We can barely get done now. Now you want me to run a business misload two routes away.

No..sheet it as NSN
NOPE! YOU COME GET IT AND DO WHAT YOU WANT WITH.IT!

 

[UPS2012]

...and you stand there and take it...?

I would never lie to a customer to protect the brand.

Give them the toll free number.

Oh I don't lie. I just tell them the driver the day before didn't wanna come out there. Not gonna cover someone else. It's a circus show at my center. I'm sure it's like that at other places. What I'm trying to get at is that not every center/hub is ran the same way.

 

[UPS2012]

All depends on who gets ahold of the information and how much they want to push the issue.


It's a total crap shoot. Not a chance I'm willing to take when I could just do the right thing and never have to worry.

We have drivers that have been fired for the same reasons multiple times. I guess my union is that good I don't know. I just know I get pissed when I run a route in a loop that I have a 10 hour day and the other guy has an 8 because he won't deliver all his stuff. Doesn't get fired for it though.

 

[UpstateNYUPSer(Ret)]

What are examples of the type of stuff that he brings back? Is he on a rural route and is he bringing the "chasers"? (Chasers are packages out in the middle of nowhere.)

 

[UPS2012]

What are examples of the type of stuff that he brings back? Is he on a rural route and is he bringing the "chasers"? (Chasers are packages out in the middle of nowhere.)

Yeah. 15 minute drive to get there. Bad roads.

 

[UpstateNYUPSer(Ret)]

Yeah. 15 minute drive to get there. Bad roads.

A good rural driver can dump those in town.

We have a driver who we mockingly call "4 o'clock Rock" as he will NSS and NSN stops just to get done early. He is off the road for a year (DWI) and when he comes back we will sit down with him and tell him this don't fly anymore.

 

[UPS2012]

A good rural driver can dump those in town.

Some you can. Some you can't. Hard to do when it's not school time. I would wait at the local school when it got out for the really bad ones.

 

[UpstateNYUPSer(Ret)]

Some you can. Some you can't. Hard to do when it's not school time. I would wait at the local school when it got out for the really bad ones.

That would be a waste of time.

 

[UPS2012]

That would be a waste of time.

Not if you timed it right.

 

[UpstateNYUPSer(Ret)]

Not if you timed it right.

Our schools don't want us anywhere nearby at release time.

 

[Johney]

A good rural driver can dump those in town.

We have a driver who we mockingly call "4 o'clock Rock" as he will NSS and NSN stops just to get done early. He is off the road for a year (DWI) and when he comes back we will sit down with him and tell him this don't fly anymore.

And he will likely tell you to pound sand I don't work for you.

 

[UPS2012]

Our schools don't want us anywhere nearby at release time.

That sucks for yall.

 

[Brownslave688]

We need more routes. We can barely get done now. Now you want me to run a business misload two routes away.

No..sheet it as NSN
NOPE! YOU COME GET IT AND DO WHAT YOU WANT WITH.IT!

I mean if they want to sheet it whatever. I can't stop them from doing that. But I ain't doing it.

 

[Brownslave688]

A good rural driver can dump those in town.

We have a driver who we mockingly call "4 o'clock Rock" as he will NSS and NSN stops just to get done early. He is off the road for a year (DWI) and when he comes back we will sit down with him and tell him this don't fly anymore.

A good driver just delivers them.

 

[JL 0513]

Our schools don't want us anywhere nearby at release time.

Is O'Ryan aware of this?

Didn't think so.

 

[IVE GOTTA PACKAGE 4U]

I mean if they want to sheet it whatever. I can't stop them from doing that. But I ain't doing it.

Me either.