dilligaf
IN VINO VERITAS
I have a commercial customer that gets pkg nearly every day. This is a back door del. only. The problem is that when I get to the back door no one is ever there. They have a bell which apperently they cant here. I have had to sit and wait at this stop sometimes as much as 10 or 15 minutes. The other problem is that my management team will not support me on this. I have ods'd in for a call to customer, half the time the office is unmanned or the computer is being ignored. I have tagged the back door and been forced to return later and re-attempt. I am on on rural route and after I have left the area it is a minimum of a 20 min round trip (that's only if I'm close). Yesterday I sat for 15 before I finally gave up. At this time of day I still, usually, have nxda to worry about. The store manager is a jerk, and talking to him is useless. ANYBODY HAVE ANY SUGGESTIONS