Ive noticed that this subject has come up a few times and sure enough, it has started in our center now. Id like some advice from our little enclave here as to how to approach this matter (Im a shop steward). We have had our first discipline proceedings started on employees for not knowing everything pretty much verbatim. Up til now Ive told workers to do the best they can, but I guess Im just wondering where things go from here in other centers that are already experiencing this. Ive already talked to our management and they insist that it is coming from over their head and they have no choice. Ive also talked to our local leadership and have an idea on their thoughts. Now I just want to hear from our cafe members.