My package has not been moving?

mackenziepalmore · Nov 4, 2012

Why havent my package got out of Nj yet should of been out already so >.>

1/01/2012 21:20:00

DEPARTURE SCAN

[TD]EDISON, NJ, US[/TD]
[TD][/TD]

[TR="class: sumRowOdd, bgcolor: #E6E6E6"]
[TD]10/31/2012 23:49:00[/TD]
[TD]DEPARTURE SCAN[/TD]
[TD]SECAUCUS, NJ, US[/TD]
[TD][/TD]
[/TR]
[TR="class: sumRowEven"]
[TD]10/31/2012 12:09:00[/TD]
[TD]ARRIVAL SCAN[/TD]
[TD]SECAUCUS, NJ, US[/TD]
[TD][/TD]
[/TR]
[TR="class: sumRowOdd, bgcolor: #E6E6E6"]
[TD]10/29/2012 14:40:00[/TD]
[TD]ADVERSE WEATHER CONDITIONS[X][/TD]
[TD]EDISON, NJ, US[/TD]
[TD][/TD]
[/TR]
[TR="class: sumRowEven"]
[TD]10/28/2012 11:38:00[/TD]
[TD]ORIGIN SCAN[/TD]
[TD]EDISON, NJ, US[/TD]
[/TR]

And my package has not move in 3 days as well Sigh...

Nimnim · Nov 4, 2012

Well it's the weekend now so it's likely not to move, but all the locations in your tracking are New Jersey. I know some locations in NJ are up and running, but I'm not sure if all are, maybe Monday they will be.

What is the service level for your package? Is it ground, 2 day 3 day?

UPSGUY72 · Nov 4, 2012

mackenziepalmore said:
Why havent my package got out of Nj yet should of been out already so >.>

1/01/2012 21:20:00 DEPARTURE SCAN

[TD]EDISON, NJ, US[/TD]
[TD][/TD]

[TR="class: sumRowOdd, bgcolor: #E6E6E6"]
[TD]10/31/2012 23:49:00[/TD]
[TD]DEPARTURE SCAN[/TD]
[TD]SECAUCUS, NJ, US[/TD]
[TD][/TD]
[/TR]
[TR="class: sumRowEven"]
[TD]10/31/2012 12:09:00[/TD]
[TD]ARRIVAL SCAN[/TD]
[TD]SECAUCUS, NJ, US[/TD]
[TD][/TD]
[/TR]
[TR="class: sumRowOdd, bgcolor: #E6E6E6"]
[TD]10/29/2012 14:40:00[/TD]
[TD]ADVERSE WEATHER CONDITIONS[X][/TD]
[TD]EDISON, NJ, US[/TD]
[TD][/TD]
[/TR]
[TR="class: sumRowEven"]
[TD]10/28/2012 11:38:00[/TD]
[TD]ORIGIN SCAN[/TD]
[TD]EDISON, NJ, US[/TD]
[/TR]

And my package has not move in 3 days as well Sigh...

It's in a box car on a train or in Trailer sitting somewhere. When it gets to in next destination and off loaded it will be scanned again.

How soon you forget about New Jersey and what SANDY did to it.

Nimnim · Nov 4, 2012

Little more, if it's ground we don't guarantee delivery for something like 14 days, I know it seems silly if it's in your area but with the recent weather interrupts from Sandy unless it's something really important like life saving medication, it's put on the back burner in terms on delivery until operations can return to full.

If it was something 2 or 3 day air service well based on the origin scan date it already missed it's service time, but because of Sandy it will not be guaranteed.

I'm sorry for the delay of your package, we try to service our customers the best we can, but it is hard fighting such a huge storm like Sandy.

Brownslave688 · Nov 4, 2012

1800PICKUPS that's customer service.

Indecisi0n · Nov 4, 2012

Yea what the hell is wrong with people? I know friends that have lost their homes and some even their lives. Who cares about your package. I am sure your oh so important multi-vitamins (or whatever non important object you ordered) will be there soon enough.

UpstateNYUPSer(Ret) · Nov 4, 2012

He's probably one of those people who were upset that the NYC Marathon was cancelled.

mackenziepalmore · Nov 4, 2012

3 days shipping before sandy

Nimnim · Nov 4, 2012

Indecisi0n said:
Yea what the hell is wrong with people? I know friends that have lost their homes and some even their lives. Who cares about your package. I am sure your oh so important multi-vitamins (or whatever non important object you ordered) will be there soon enough.

I feel like AJ here.

The OP was just asking about their package, it is a few days after Sandy rolled through so I can see why some are confused why things aren't back to normal yet. Your post was not necessary at all. Myself, upsguy72 and Brownslave688 have already answered with pertinent information that should answer most if not all questions.

mackenziepalmore · Nov 4, 2012

UpstateNYUPSer said:
He's probably one of those people who were upset that the NYC Marathon was cancelled.

Not rly... lol just asking a question then a internet big man thinks hes so awesome for talking trash over the internet lol... get off me bro

Brownslave688 · Nov 4, 2012

The OP already has one thread going on about their package. I believe Thursday or Friday they posted wanting to know when the package would get to them. There is no point to this thread.

mackenziepalmore · Nov 4, 2012

Nimnim said:
Well it's the weekend now so it's likely not to move, but all the locations in your tracking are New Jersey. I know some locations in NJ are up and running, but I'm not sure if all are, maybe Monday they will be.

What is the service level for your package? Is it ground, 2 day 3 day?

its 3 days

Nimnim · Nov 4, 2012

mackenziepalmore said:
3 days shipping before sandy

3 day service starting on the 28th, Sandy hit on the 29/30th. It's delayed. I hope you get your package soon, but so many of our facilities were impacted. As Brownslave688 said you can try the 1800pickups number, but given the situation I'd say your best shot is wait.

You can try getting a refund on shipping costs, but it's unlikely to work.

UpstateNYUPSer(Ret) · Nov 4, 2012

Shipping guarantees were suspended in the affected areas.

mackenziepalmore · Nov 4, 2012

Nimnim said:
3 day service starting on the 28th, Sandy hit on the 29/30th. It's delayed. I hope you get your package soon, but so many of our facilities were impacted. As Brownslave688 said you can try the 1800pickups number, but given the situation I'd say your best shot is wait.

You can try getting a refund on shipping costs, but it's unlikely to work.

Well thanks. It would make my day to see my package out of Nj lol but thanks tho

mackenziepalmore · Nov 4, 2012

Nimnim said:
3 day service starting on the 28th, Sandy hit on the 29/30th. It's delayed. I hope you get your package soon, but so many of our facilities were impacted. As Brownslave688 said you can try the 1800pickups number, but given the situation I'd say your best shot is wait.

You can try getting a refund on shipping costs, but it's unlikely to work.

But one more question when the hell u think my package is gonna atleast get out of Nj? my package should be coming to me i stay in FL

UPSGUY72 · Nov 4, 2012

mackenziepalmore said:
3 days shipping before sandy

That 3 day shipping got blown away when sandy passed by. I'm sure you'll get your package This coming week probably Monday. You might want to check the tracking information Monday Morning the next time it should be updated.

mackenziepalmore · Nov 4, 2012

upsguy72 said:
That 3 day shipping got blown away when sandy passed by. I'm sure you'll get your package This coming week probably Monday. You might want to check the tracking information Monday Morning the next time it should be updated.

thanks man

mackenziepalmore · Nov 4, 2012

Nimnim said:
3 day service starting on the 28th, Sandy hit on the 29/30th. It's delayed. I hope you get your package soon, but so many of our facilities were impacted. As Brownslave688 said you can try the 1800pickups number, but given the situation I'd say your best shot is wait.

You can try getting a refund on shipping costs, but it's unlikely to work.
[/QUOTe alright man thanks for ya help

UpstateNYUPSer(Ret) · Nov 4, 2012

Make sure to thank your driver. He/she may very well still be without power, water and gas but, thank goodness, you will have your Amazon package.

My package has not been moving?

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