random service level question

Discussion in 'UPS Discussions' started by tre305, Feb 12, 2014.

  1. tre305

    tre305 Member

    ok ive been with the company long enough to probably know the answer to this question but i gotta ask.

    i just placed a large amazon order this morning when i got home. so large that they've separated it into two shipments. the estimated delivery date is this Friday. i actually read up on the shipping policy on amazon and read that if you order by a certain time, your order ships on the same day. im also using amazon prime which is why i have the Friday delivery date.

    my question is, i just received my tracking information for the first shipment and it has a "03" service level which i know is for regular ground packages. if amazon prime is free 2nd day air service, wouldn't my order have an service level of "02"?. im just a little confused over this. in my five years of service id never seen an 2nd day air package with a ground service level in the tracking number.

    maybe someone else out there can help me out with this and shed some insight?
  2. cosmo1

    cosmo1 Now, a low life jack wagon, and still loving it.

    Did it ever occur to you that it may get to you in two days by ground?
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  3. ChickenLegs

    ChickenLegs Safety Expert

    Prime gives Two-Day shipping. This could mean ground or air depending on where you live.
  4. tre305

    tre305 Member

    i wouldn't doubt that, but i was so accustomed to anything that came to me by ground would take at minimum 3-4 days weather its coming from up the east coast or out on the west coast.
  5. tre305

    tre305 Member

    thats true, i mean it was just weird to me b/c im at the point where if i see a service level i know exactly how long its going to take to arrive. i know they have distribution centers all over the country and im in SoFla so i dont know if they have one close to me.
  6. Future

    Future Victory Ride

    It will be there tuesday cause UPS cant handle the Valentines Day volume!
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  7. And amazon will just blame us.
  8. upschuck

    upschuck Well-Known Member

    There are a few Amazon DCs that would reach you in S Fla in two days going ground. Where(city) is it coming from?
  9. tre305

    tre305 Member

    The first two shipments haven't updated yet with an arrival scan so I cant see where its coming from but ill check in the morning when I go in since ill be able to pull more information on them.

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  10. UPSGUY72

    UPSGUY72 Well-Known Member

    You do know that not everything you order on amazon is prime eligible.
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  11. Cementups

    Cementups Box Monkey

    Your LARGE shipment probably wasn't separated because of how LARGE it was. It was separated because the stuff is at separate warehouses. The "03" is coming to you from somewhere that is already within a 2 day range, so why would they spend the extra money on air service? And the "02" is not located close enough so they have to upgrade it air service.

    It is if it's marked Prime. 98% of my orders are prime.
  12. Brownslave688

    Brownslave688 You want a toe? I can get you a toe.

    If it's two days from Florida it's likely in the heart of the storm. I wouldn't bank on having it by Friday.
  13. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    To you Prime members----will you continue to be a Prime member when they raise the rate to $99 or $119 per year? I think they will raise it to $99 as they may lose too many members if they go to triple digits. I am not a member but if I were I would stay at $99 but would walk at $119.
  14. Cementups

    Cementups Box Monkey

    I let my Prime expire and then they usually offer it to me for the introductory rate again to keep me around.
  15. tre305

    tre305 Member

    Well it looks like pick ups in the north resumed today and everything I'm tracking that didn't move since Wednesday now has at least an origin or arrival/departure scan. Thanks for all the help guys.

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