The worst thing any contractor can do for themselves is to ignore the fact that X is their ONLY customer and to overestimate their importance to that one and only customer. It's just a supply agreement whose terms provide the contractor with zero language that could serve to protect the economic interest of the contractor.I’ve done business with them for decades. They’ve never made changes without plenty of notice. It’s a strange thing to be concerned about. They are my customer, if they decide they want a different service from me, I can provide it or stop doing business with them. You guys that are so upset don’t seem to grasp the relationship properly. That’s probably why you don’t contract with them anymore.
Oh don't get me wrong. From a "relationship" standpoint you could be just lovey dovey with that company but it doesn't mean a damn thing in the larger scheme of things. It all comes down to what is and is not in that legal document you sign, especially if a changing economic, legislative or judicial environment brings about a whole new set of operating rules for that company with which you and the current role you play is no longer compatible with those new rules.