National Master Article 10
Loss and Damage
Section 1.
No employee shall make any reimbursement or have monies deducted from his/her pay for loss or
damage to parcels except as provided in this Section.
No employee shall be disciplined or required to make reimbursement for lost or damaged parcels unless
the Employer demonstrates that the employee, without justification or mitigation, violated pertinent
established rules or policies, the observance of which would have prevented the loss or damage. In no
event shall a driver be subject to reimbursement for loss or damage to a Driver Release parcel valued at
one hundred dollars ($100.00) or less. The Employer will provide each driver a current list of all
Driver Release Areas and all Non Driver Release Areas within that driver’s area upon request.
An employee who is charged for loss or damage by the Employer shall not be subject to both discipline
and reimbursement. The Employer will clearly notify the employee and the Union of its intent to either
discipline or seek reimbursement. No employee shall be subject to discipline or reimbursement unless
the Employer brings the loss or damage to the employee's attention within fifteen (15) business days
after receiving a written shipper notice of claim.
When an employee is subject to discipline, the employee shall not make any reimbursement for such
loss or damage. When an employee is subject to reimbursement, the employee shall not be subject to
discipline for such loss or damage.
Any employee who is found to be responsible for two (2) reimbursements in a twelve (12) month period
may receive a warning letter in addition to being responsible for reimbursement should a third (3rd) loss
occur in the same twelve (12) month period.
No action shall be taken by the Employer under this Section until the grievance procedure is invoked
and concluded. In such grievance hearings the Employer shall present its case first.
If an employee is held liable for reimbursement for loss or damage under Article 10, Section 1 in regard
to any package, he/she will be held liable for the value of the package, the amount paid by the Employer
to the customer, or the insured value of the package, whichever is least.
Reimbursement schedules shall be reasonable and fair, based upon the circumstances of each case.
This Article is not to be construed as permitting charges for loss or damage to equipment. or Nor is this
Article to be construed as permitting charges for any loss or damage to merchandise as a result of a
vehicular accident under any circumstances.