Discussion in 'UPS Discussions' started by gman042, Feb 1, 2013.

  1. gman042

    gman042 Been around the block a few times

    You see the videos on YOUTUBE. You know the ones. Somebody filming the UPS guy stuck in the snow in a driveway or street all the while making snarky comments about the idiot driver.

    Well how do you handle it? You know UPS's policy. No help from unauthorized partys. Call a tow truck. Now they want the drivers to pay the tow bill. $500.

    They say "put your chains on". They say "it's simple. Don't get stuck".

    It is not that simple when dealing with 1 foot of new snow or blizzard conditions.
  2. cachsux

    cachsux Wah

    Nowadays with the ability to communicate with the hub I would make management aware of every condition of every street and let them decide. "Possibility of stuck or no delivery. Your call. "
  3. lateagain

    lateagain New Member

    Where I come from, they don't care how you get out, and I'll leave that truck stuck until spring before I am going to pay for it. I have been in snow where you get stuck every time you stop. I will make every attempt to get out, and that includes help from a passing hillbilliy with a strap.
  4. kingOFchester

    kingOFchester Well-Known Member

    I would fight paying the tow bill. I would exhaust all avenues available to me in order to fight the tow bill.
  5. cachsux

    cachsux Wah

    Including pointing out that UPS is negligent in using vehicles equipped with open diffs and the same tires year round.
  6. oldngray

    oldngray nowhere special

    In my center you were supposed to do anything possible to get unstuck without calling for a tow ( including getting help from customers). If you needed a tow you would get charged with an accident but wouldn't pay out of pocket cash.
  7. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    Here you will only be charged with an accident if it costs the company money; beyond that, they don't care how you get out as long as there is no damage to the pkg car.
  8. Jones

    Jones fILE A GRIEVE! Staff Member

    If I think there's even a remote possibility of me getting stuck I don't go down that road/driveway, that's what ecd is for. When I was on a more rural route there a few times where I brought well over half the route back.
  9. menotyou

    menotyou bella amicizia

    I hear we had a switch in the big chair at the hub. MS instead of JT, now. He use to be here, years ago, wasn't he?

    HEFFERNAN Huge Member

    I find it irresponsible that this company doesn't have an insurance policy like AAA for stuck incidents.

    To pay $500 for each and every tow is downright robbery !!!!
  11. Indecisi0n

    Indecisi0n Well-Known Member

    I do the same.
  12. Notretiredyet

    Notretiredyet Active Member

    Just another reason to call in when the weathers bad. Not a problem.
  13. Covemastah

    Covemastah Suspension Ovah !!! Tom is free FU Goodell !!

    I got stuck on a hill with empty doubles in a big storm, called and was told to wait for a wrecker!! 5 hrs later the Ma. State police sent out one cuz they were tired of waiting for our guy to come!! $700. tow LOL he wanted my credit card cuz Brown was to cheap to hire him for the winter,,i laughed said no way and will wait till April before I would pay him!!
  14. cachsux

    cachsux Wah

    There have been a few times I've heard of a towing company putting a lien on a vehicle. That O'hare towing from that show on Speed channel was one of them here.
  15. Ms.PacMan

    Ms.PacMan Well-Known Member

    Our city has a tow ban on day's when they declare emergency conditions (blizzard conditions). If your car or truck gets stuck, tow trucks will not respond until the ban is lifted. The only exception to this is auto accidents to tow the cars away.

    We bring back thousands of stops those days.
  16. barnyard

    barnyard KTM rider Staff Member

    We are told to ecd if it looks doubtful, then when someone does bring back more than 5 ecd packages, they get called into the office to explain them all. We were told a couple of years ago that we could not use outside help to get unstuck and that if we called a tow, it would be considered an accident.

    A bunch of years ago, my center bought plastic grip strips and the mechanics attached hooks and cables to them. If you get stuck, put down the grip strips, attach the cables to the bumper and take off. Stop when it is safe and grab up the grippers and go on. They are really slick the way they work, but we are not buying anymore and as they get wrecked, are being replaced with a bucket of sand.

  17. oldngray

    oldngray nowhere special

    I loved those traction strips and used them many times. Much quicker and easier than messing with the chains.
  18. stink219

    stink219 Well-Known Member

    Why would you need to call a tow truck. If you get stuck at say 11am. Call your center, say I'm stuck and trying to get out. They will say, ok go on lunch. You say, lunch is between my 4th and 5th hour. They will send a tow for you. Example if it's at 5pm. Same convo except tell them you already took your lunch which you should have done.
  19. brownmonster

    brownmonster Man of Great Wisdom

    We no longer get charged for an accident when we need to get towed. A Supe needing to get towed changed that policy. I got stuck last Friday. A guy wandered out from the neighboring house and pulled me out with his truck.
  20. Brownslave688

    Brownslave688 You want a toe? I can get you a toe.

    Not here. I don't know why but they would rather you try for 5 hours to get out and then call the tow instead of just calling a tow in the first place.