UPS leadership is foolish and have no concept of sound strategy. This is uncontroversial.
The reason why we're going to go down hard, and soon, however, is because UPS thinks it can play the cheap labor game with expensive union labor.
Instead of playing to our advantage: depth of service, we cut service (C.I.R.) and play to the competitor's advantage. A smart company would increase depth of service and force its competitors, by way of customer expectation, to increase their level of service beyond which their cheap labor-force can provide. For every service UPS provides its competitors must provide an offering.
UPS has totally lost control of the shipping industry by allowing cheap labor, and cost cutting, to become the rule. We have remained dominant in the dawn of cheap labor and half-assed service, but don't expect that to last.
Amazon can/will operate at a loss and their shareholders and investors accept that. How can expensive union labor compete against them by playing the game according to their rules?
Personally, I have spent the last three years investing in property, and other endeavors, so that in five years or so I can comfortably watch UPS crumble and its leadership and invertebrate minions commit suicide.
I kindly prompt all UPSers to do the same.
The reason why we're going to go down hard, and soon, however, is because UPS thinks it can play the cheap labor game with expensive union labor.
Instead of playing to our advantage: depth of service, we cut service (C.I.R.) and play to the competitor's advantage. A smart company would increase depth of service and force its competitors, by way of customer expectation, to increase their level of service beyond which their cheap labor-force can provide. For every service UPS provides its competitors must provide an offering.
UPS has totally lost control of the shipping industry by allowing cheap labor, and cost cutting, to become the rule. We have remained dominant in the dawn of cheap labor and half-assed service, but don't expect that to last.
Amazon can/will operate at a loss and their shareholders and investors accept that. How can expensive union labor compete against them by playing the game according to their rules?
Personally, I have spent the last three years investing in property, and other endeavors, so that in five years or so I can comfortably watch UPS crumble and its leadership and invertebrate minions commit suicide.
I kindly prompt all UPSers to do the same.