Upstate Got Hit By A Car

[UpstateNYUPSer(Ret)]

Got that right!.....sounds like stealing time to me! Did his OC direct him to go back? doubt it!

Do you need to be directed to do the right thing for your customers?

 

[wayfair]

you should have saved company time by using your cell phone to call and let customer know that you had a COD delivery, before you left the building

 

[UpstateNYUPSer(Ret)]

you should have saved company time by using your cell phone to call and let customer know that you had a COD delivery, before you left the building

I would have had the delivery not been for a Taiwanese restaurant....

 

[wayfair]

so, was the COD amount written in Taiwanese or Mandarin??

 

[UpstateNYUPSer(Ret)]

so, was the COD amount written in Taiwanese or Mandarin??

It was in US dollars-----the phone call would have been the issue.

 

[wayfair]

I don't understand, they take "take out" or "delivery" orders all the time, correct??

 

[cosmo1]

It was in US dollars-----the phone call would have been the issue.

Get their cell number, take a picture of the label and send.

Problem solved.

 

[TooTechie]

From your wording, it sounds as if you were making a 2nd attempt on a COD in one day; why would you do that?

Because we are service providers. We provide service. We know our customers and which packages are important to them and which ones they might be waiting for. For example, dress shops that get gowns COD.

Could you have parked your truck in a way that would have prevented crossing the street on foot?

You apparently are not familiar with the revised methods. Since Orion, we're dispatched to cross busy multi-lane roads all day unnecessarily to save two tenths of a mile. Everything is fair game now. We can back with impunity all day long into residential driveways to make Orion dispatches work. /sarcasm off

 

[TooTechie]

Are you guys seriously busting his balls about the COD? I'm not a big Dave fan but he was doing the right thing.

 

[joeboodog]

But, you said you would make a second attempt on your pickup loop. Therefore requisite handling of said pkg, the second attempt and so on until the COD can be collected. Not counting also not standing around for the 10 minutes you mentioned at 30.72 waiting on someone to be free to take the delivery. So in effect your common sense method of making a second attempt upon return to the area plus the check being ready actually cost $.60 to make thereby actually saving the WE money overall.

Making service and taking care of a customer.......priceless.

 

[wayfair]

Are you guys seriously busting his balls about the COD? I'm not a big Dave fan but he was doing the right thing.

In my area, we are allowed 2 1/2 minutes for a COD stop... not 2 attempts and an accident

 

[upschuck]

In my area, we are allowed 2 1/2 minutes for a COD stop... not 2 attempts and an accident

And it sounds as if Dave is doing it in that time. I don't see why he feels the need to sheet it up the first time if he knows he is not getting check, just give them the note and sheet up second time.

 

[Johney]

And it sounds as if Dave is doing it in that time. I don't see why he feels the need to sheet it up the first time if he knows he is not getting check, just give them the note and sheet up second time.

Don't question his methods.

 

[upschuck]

Don't question his methods.

Ah Sorry

 

[FilingBluesFL]

We?

You donate the money earned during that second attempt to Jerry's Kids or something?

I did some CODs similar when I had my route if a customer was busy. Give them the notice and just check back in before I left the area.

There's a bridal dress place on one route that ALWAYS gets COD's...

I never have a problem with going back there twice in a day

 

[cachsux]

There's a bridal dress place on one route that ALWAYS gets COD's...

I never have a problem with going back there twice in a day

Very familiar with that situation. My route was all retail.

 

[upschuck]

Very familiar with that situation. My route was all retail.

That would of been horrible in October and November.

 

[FilingBluesFL]

Very familiar with that situation. My route was all retail.

By "very familiar" with that situation, do you mean you've gotten a few dates out of that place? LOL

I'm just there for eye candy :-D And the women getting dressed and undressed........

 

[cachsux]

That would of been horrible in October and November.

Same stops, lot more pieces. I had a Tp60 so it wasn't so bad. Plus I was a lot lighter when the rest of the center had their xmas peak.

 

[UpstateNYUPSer(Ret)]

And it sounds as if Dave is doing it in that time. I don't see why he feels the need to sheet it up the first time if he knows he is not getting check, just give them the note and sheet up second time.

I sheet it up the first time in case something happens which does not allow me to go back.