When a Senior VP Invites Questions

Discussion in 'FedEx Discussions' started by MassWineGuy, Apr 21, 2019.

  1. MassWineGuy

    MassWineGuy Well-Known Member

    Any Express folks who watched the most recent Frontline saw the segment about new vehicles given by the global senior vp for such things. It sounded promising to me, especially when he ended by inviting anyone with questions to write to him at an email address he gave.

    I’m in Massachusetts and our Sprinters are awful in even light snow or icy roads. I am not the type who holds back on questions, so I wrote, asking if the new model Sprinters and vans will be any better in winter. Not to mention the tires on most of our vans, which have poor traction even in very light rain. (I mentioned it.)

    I received a very good reply and soon couriers at our station will meet with his area rep to voice any concerns, questions, suggestions, etc. re: vehicles. To me, this is good.

    On the other hand, my email was cc’d to my senior manager, manager, district director and others very high up. Can you spell GULP? Or Holy [fill in the blank]?

    I had a ton of anxiety at first. But I can’t see any policy or rule that I broke, unless there’s an unofficial one about not embarrassing your managers. In any case, the guy invited questions. If I’m accused of some infraction I will ask to see exactly which one in black and white in the manual.

    I wrote back to the vp saying I was concerned about my job. He told me he’d sent everyone “a note” and I’d be fine. Whatever that may mean.

    Still Anxious

    BTW: I was out on leave the last couple of days and haven’t been to the station since this happened.
    Last edited: Apr 21, 2019
  2. bbsam

    bbsam Moderator Staff Member

    Obviously, I’m on the Ground side of things (WAGN), but I’ve been finding VP’s to be rather open to criticism. It takes a long time to see the changes, but they do come.
  3. MassWineGuy

    MassWineGuy Well-Known Member

    I was very determined not to criticize anyone. Just to raise my concerns.
  4. MrFedEx

    MrFedEx Engorged Member

    Most of these Q and A deals and invitations for "questions" are a red flag for being smart and not participating. At the Q and A's, the questions are scripted most of the time, and you'd best not ask anything off the pre-selected menu.

    Maybe the VP should have asked vehicle questions BEFORE buying them, not after. Same deal. Your criticisms and feedback will go nowhere, and it's all a feel good exercise that is supposed to make you feel part of the team.
  5. MassWineGuy

    MassWineGuy Well-Known Member

    No scripts, so far. I’m not saying it will go anywhere. Just that I hope it will.
    • Optimistic Optimistic x 1
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  6. Star B

    Star B White Lightening

    Well, the new Metris vans suck in the snow/ice. However, they still have the factory tires on them. They have some new tires that they are putting on them.... we'll see how they handle next winter.
  7. MassWineGuy

    MassWineGuy Well-Known Member

    Are the Metris vans for ground? They look terrible.
  8. MassWineGuy

    MassWineGuy Well-Known Member

    Is the Metris for Ground?
  9. Operational needs

    Operational needs Virescit Vulnere Virtus

    Is the VP Ken Wilson?
  10. Star B

    Star B White Lightening

    Nope, Express. I *love* them other than two and a half things.

    1) The snow/ice handling (which I've said, may just be up to tires)
    2) The cabin is a teensy bit cramped for someone that's tall.
    2 1/2) The cargo floor is smooth, so cargo slides everywhere all during the day. Depending on how responsive your VMX department is, this may not be an issue at all (Ours is awesome and has already fixed it).
  11. MassWineGuy

    MassWineGuy Well-Known Member

    No. But he was copied on all the emails.
  12. Operational needs

    Operational needs Virescit Vulnere Virtus

    Oh, so it was his boss Sam Nesbitt. I like them both. Very personable.
  13. 59 Dano

    59 Dano This is 1980, can't you afford a f***ing haircut?

    Nothing to worry about. Despite what a very vocal minority of one shrieks, they have no problems accepting feedback.

    Agreed, Nesbitt is a great guy.
  14. Operational needs

    Operational needs Virescit Vulnere Virtus

    I agree. I’ve seen both Nesbitt and Wilson resolve issues people brought up.
  15. MassWineGuy

    MassWineGuy Well-Known Member

    I liked Sam Nesbitt a lot on Frontline. But he’s not the global vp for vehicles.
  16. Cactus

    Cactus Just telling it like it is

    I seen a few of these Q and A’s before and nothing really changes. I never met Nesbitt but maybe he’ll listen with a least one ear. Unfortunately all Fred saw was dollar signs when those crappy sprinters were purchased and the way I see it, it’s unlikely to change.
  17. McFeely

    McFeely Huge Member

    I'm curious if they're actually buying legit 700s like they mentioned in Frontline. Not those crappy Isuzu 650s anymore?

    A guy can dream!
  18. Operational needs

    Operational needs Virescit Vulnere Virtus

    IMO the 700s are the best vehicle FedEx has ever bought for deliveries. While I love my Sprinter, I know it won’t last anywhere near as long as a 700. Nor is it as good in the snow as a 700.
  19. Nolimitz

    Nolimitz Active Member

    700's are history. My Sprinter is being retired as soon as a new one arrives current mileage is 309K
  20. Fred's Myth

    Fred's Myth Nonhyphenated American

    Good luck with that! Corporate now wants the average age of the fleet to be 10 years.