I'm a part-time loader that got struck in the head by a metal irreg during my shift. Of course I told my supervisor what happened, but apparently didn't officially report it until I talked to the full time manager the next day. They put me on light duty for the night, only for me to ask to go home early when the symptoms got too bad to manage at work. When I left, the manager told me to call her if it wasn't any better in the morning (keep in mind that nothing has been filed up to this point. I had yet to see any paperwork regarding the incident).
Morning comes and things are really bad. I call the manager, who then sets up a doctor's appointment later the same day. She goes with me to the initial appointment when the doctor issues an order for a CT scan at the nearby hospital. But when I check in at the hospital the people there say they're unable to complete the billing part of the process because they don't have my claim number. Since everything was arranged over the phone with no paperwork filled out prior, do I even have a claim number? If so, how do I know what it is? If not, do I even need one? I've already been told if I do have a bill sent in the mail to just give it to my managers and have them take care of it.
Morning comes and things are really bad. I call the manager, who then sets up a doctor's appointment later the same day. She goes with me to the initial appointment when the doctor issues an order for a CT scan at the nearby hospital. But when I check in at the hospital the people there say they're unable to complete the billing part of the process because they don't have my claim number. Since everything was arranged over the phone with no paperwork filled out prior, do I even have a claim number? If so, how do I know what it is? If not, do I even need one? I've already been told if I do have a bill sent in the mail to just give it to my managers and have them take care of it.