Driver "methods" regarding SDN, HV, etc. (Off Topic Welcome)

Discussion in 'UPS Discussions' started by Monkey Butt, Jun 25, 2016.

  1. Monkey Butt

    Monkey Butt You can call me Chappy Staff Member

    Everyone at UPS has to do certain things as part of their job responsibilities that they feel bad about.
    What are some of the things you would like to do to take care of your customers but you can't because "higher ups" will not let you.
     
  2. Monkey Butt

    Monkey Butt You can call me Chappy Staff Member

    Do you feel bad about that customer that asked you for a later pickup but you couldn't because you have to make pickups in order?

    Or how about the customer that asked you for an earlier delivery but you didn't because you have to make deliveries in ORION order?

    My conscience would keep me awake.
     
  3. I have commercial stops where the customer lives on my route also.

    If their shop was closed, I would leave it at their house.

    Now I would get fired for dishonesty.

    I just do the best I can.
     
  4. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    I still try to accommodate earlier delivery and later pickup requests, when possible.

    We are not required to follow Orion stop for stop.

    Pickups are not included in the Orion trace.

    I sleep like a baby knowing that I did all that I could (within reason) to take care of my customers. I say within reason as some folks are just unreasonable.
     
  5. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    There are ways within the methods to work around this and still take care of this customer.
     
  6. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    As I said, there are ways to work around this and still take care of the customer.
     
  7. Brownslave688

    Brownslave688 You want a toe? I can get you a toe.

    [​IMG]
     
  8. Orion inc.

    Orion inc. I like turtles

    Such as???
     
  9. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    SDN at delivery point and then drop off packages at their house.
     
  10. Orion inc.

    Orion inc. I like turtles

    If pick up compliance was included in Orion trace, it would not work. The Orion team flat out said that if they had to actually be within pick up compliance and 90% Orion trace and mileage + or -5 miles, it can't be done on the current platform.
     
  11. Brownslave688

    Brownslave688 You want a toe? I can get you a toe.

    Which you would swiftly be fired for if a problem arose
     
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  12. Orion inc.

    Orion inc. I like turtles

    Nope. Can't do that for commercial packages. You would get fired for dishonesty and falsifying records in a big center.
     
  13. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    The way that I would probably do it if it were my customer is to ask him/her for a key to a storage area on property.
     
  14. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    Sure you can.
     
  15. Orion inc.

    Orion inc. I like turtles

    no you can not use SDN for commercial packages. You would be fired here and it's in the DIAD training that you can't.

    How you still have a job at ups amazes me. This isn't Dave's methods. That will get you fired in a center over 30 drivers.
     
  16. Orion inc.

    Orion inc. I like turtles

    And the minute, 1 package goes unaccounted for, they track it and see you used SDN on a commercial stop, you're done.
     
  17. Brownslave688

    Brownslave688 You want a toe? I can get you a toe.

    Technically the only way you can do SDN is if you scan an info note that they actually signed and turn it in.


    Or if they have a signature on file.
     
  18. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    What about those commercial customers who have their signatures on file with UPS?
     
  19. Not at the cost of my job. They want me not to think....not a problem..

    Go to work collect paycheck ... repeat
     
  20. Orion inc.

    Orion inc. I like turtles

    . From what I understand, ups stopped doing that because of issues. They still might do it in small centers, or a case by case basis, but it's not the method and you'd have problems if you did it with out that exception from the center manager or DM.