My boyfriend worked for FedEx Express and was recently terminated. He was incarcerated (non-work matter) for 2 work days. The first day- his mother called FedEx and told them there was a family emergency and he would not be into work. The 2nd day- he called FedEx when he was released (after his shift), letting them know what happened. They suspended him with pay while they investigated. Two weeks later, they fired him for no call/no show. There was no way possible for him to call the 2nd day- FedEx does not accept Collect Calls. He is filling out a GFT Form. Has anyone else ever been in this situation? He also never received a employee handbook. Is this something that can be said in the GFT Letter? Thanks!