brownmonster
Man of Great Wisdom
Originally, it was negotiated because drivers were spending at least that much time on break at the end of the day on a break doing paperwork. Used to be we accepted cash for CODs, and seriously needed a cash register from the coffee shop handy to make right the $$ count because we made change out of personal money all day. Also, we had to tear out paper del/records seperate originals from carbons. etc. When UPS quick accepting cash and brought in the diad, end of day stuff became a 30 second routine, but the 10 minutes stayed. So I have always converted it over to sort time.
When you return to the building, hit the time button on the DIAD. That will give you the exact return time. You punch out when you are finished unloading Air, clerk pkgs, high values, turning in COD checks etc. It takes as long as it takes. How long it's supposed to take means nothing.