The package in question was properly addressed. The house does not have a number (21) but the homes on either side (19 and 25) are numbered so a little bit of logic would have clued the driver in to which house it was (there is a vacant lot which is why there is no #23). If nothing else, get off your butt, knock on a few doors...
I have driven Saturday air as recently as a month ago. It is the easiest money I have ever made, other than working on a UPS "holiday". They would much rather pay a cover driver to work but they know that I will fill in when needed. (Yes, they are supposed to go through the seniority list, but...). 20-30 stops in 5 hours is gravy.
Steve, there are no clerks on Saturday and, as was said above, the goal is no send agains on Saturday. These folks pay a premium ($10 extra) for Saturday service--that is what they expect and that is what they will get if I am working. Our Saturday service area covers some towns that I am not that familiar with so I bring a map and my cell and have yet to bring one back for directions. If there is a phone number on the package and I can't find the address they will get a call and I will either get directions to the house or ask if they would like to meet me to get their pkg.
The level of service that Steve describes is "acceptable". I don't strive for "acceptable". "Acceptable" would not have worked two weeks ago when I made my last drop box pickup only to find a NDA ASD with no destination address. Now, if "acceptable" was all that I was interested in I would have brought the pkg back and let the PM clerk do her job. The only problem with that is she would not have had time to have done her job and make sure the package made the plane on time. Now, that is not a concern if "acceptable" is all we are striving for. So, since I don't strive for "acceptable", I made a few phone calls, we got the address and the pkg made the plane. "Acceptable" simply would not have gotten it done for this customer. "Acceptable" may be OK for Steve but it don't cut it for me.
"Acceptable" would also not have worked two days ago. I had a neighbor who was expecting a golf club and wanted to know if he could meet me on the road to get it early as he was heading down to Albany and wanted to bring the club with him. I asked him for the 1Z and left a note for the dispatch sup to have the pkg held out of my PC so that I could load it to where I could get to it. Met my neighbor as planned--he was happy and all it took was a little more than "acceptable" service.
As far as the 11,000 posts, I don't know of many court jesters with that many jokes in their routines.