trplnkl--
Wow, thanks for the detailed response. It's always helpful to understand the ins and outs a bit better. For instance, not that I particularly want someone working more than 60 hours a week, but I didn't know there was a law specifically against it. Funny enough, when you're not on a clock, they can routinely get more than 60 out of you, since your hours aren't tracked.
If it's any consolation to you guys, even a little additional info like that actually helps us customers understand the logistics, and thus how to plan deliveries in the busy season better. After all, TV commercials are probably our prime source of information about the company, and they're pretty glowingly and optimistically confident about the ability to deliver, no matter what. That's probably part of the problem. Someone at my own work recently noted, "Expectations are pre-meditated resentments." Seems true with shipping.
Thanks also for the contact info. I'll probably write a letter when all is said and done. Email, not so much. I never expect anyone, at any company, to respond to email.
Cheers...
Wow, thanks for the detailed response. It's always helpful to understand the ins and outs a bit better. For instance, not that I particularly want someone working more than 60 hours a week, but I didn't know there was a law specifically against it. Funny enough, when you're not on a clock, they can routinely get more than 60 out of you, since your hours aren't tracked.
If it's any consolation to you guys, even a little additional info like that actually helps us customers understand the logistics, and thus how to plan deliveries in the busy season better. After all, TV commercials are probably our prime source of information about the company, and they're pretty glowingly and optimistically confident about the ability to deliver, no matter what. That's probably part of the problem. Someone at my own work recently noted, "Expectations are pre-meditated resentments." Seems true with shipping.
Thanks also for the contact info. I'll probably write a letter when all is said and done. Email, not so much. I never expect anyone, at any company, to respond to email.
Cheers...