How many of you drivers talk to your preloaders? Do you give them suggestions on how to make the load better or tell them what they're doing wrong (and give tips on how to improve)? I'm sure some of you do, and I'm sure it goes in one ear and out the other most of the time- and I know it's not your job to train them.
However, pt time sups don't care or don't know how to train them. So if you expect a good result out of someone who isn't doing so well, it's up to you to advise them on what should go where.
I used to load a particular route in my area. Every now and then I help (whoever happens to be loading it that day) wrap up that truck. One day, recently, I asked the driver if he wanted me to load the rest of the stuff or just sort and have him load it himself. He said I would do a better job at it than he could. I like this driver, but that tells me he doesn't really know how to load his own truck. He basically wants everything loaded by PAL. There are some drivers who don't communicate at all. They can't tell their preloader how to do a better job. They only know when it's good and when it sucks. So basically, nobody is training this preloader. Their sups are pushing them for production, while their drivers and pushing them for load quality without any helpful advice.
In conclusion, if you don't talk to your preloader- you have no right to complain. If you do, then you're welcome to bitch and moan, because I do know there are are plenty of those who just don't care, or are too stupid to listen.
On my belt we have one route who's driver typically comes in after all of us have left. I'm often one of the last preloaders out of the building, and I always see him on my way out. This guy delivers a very heavy bulk route with a few medical buildings on it. How is a preloader even supposed to talk to this guy about improving the load quality when he comes in so late? Management doesn't know anything about anything when it comes to loading these routes.