Verbatim from the latest "From the Chairman". " One business decision many of our customers have made is to trade speed for savings. Though that decision may be partly driven by the current economy, it's a mistake to think that it is temporary. We have seen a steady shift from priority services to deferred or from express services to ground, especially in the United States. This trend is likely to continue as many customers are recalibrating their supply chain decisions. The good news for FedEx is that we have a full menu of services to offer and can keep the volume in our "family"." So there you have it, clear as day. Never mind that the Express product has been intentionally undersold and the Ground product oversold. Even though the trend may be as Smith says, Fred has intentionally accelerated the sales of Ground services over Express because it will provide him more profit. There is nothing in the letter indicating that FedEx expects a windfall from this, or that drastic changes (read cuts) will be occuring at Express. In other words, Fred is throwing us under the bus...again.