Glad to have found this forum. Thanks in advance for your help. They hired a bunch of driver helpers for peak, didn't bother to spend so much as one second even showing us the DIAD much less training people on them. I can't understand how they could think this increases our efficiency or usefulness to UPS or our drivers. It certainly makes newbies look stupid and slow and fumbling around on a valuable piece of equipment that they were never trained on. Some drivers might take the time to actually EXPLAIN some of the functions and how to make corrections and get out of certain locked-up situations, but the routes and how busy they are makes this pretty limited even for the better "teachers" out there. Which is not what they were hired for! Others aren't that good at teaching or the routes too overloaded to do very much. Does anyone know of any online resources for actual TRAINING on the DIAD III that we are supposed to be using?? This would be best. Or know how to go about diplomatically suggesting that management might share a training manual with us newbies. Time is short for us to impress our driver/bosses, and silly me for actually wanting to UNDERSTAND how to do the basic things correctly and learn on my own. And how to correct errors or escape from screens we might get trapped into. I'm not looking to bitch.... just to LEARN, and quickly.... what we should have been taught or at least better introduced to. And let's not turn this into a management bitch session either LOL. Just help on the question asked. One of 2 hours of training from some HR "specialist" would have gone a long way to make the whole system work better during this peak season, and make us better temporary employees who might have a better chance to be rehired in the new year. So if anybody has any training manual or knows where to go online to learn better how the functions and procedures work, it would be greatly appreciated. Thanks for your time, and hope to find some good and useful reading material for the weekend.