Do the job right?
The pkg I ran off on the way home last week was misloaded on to the adjacent pkg car, which delivers to a town 1 hour away. Yes, that driver could have run it off on the way in, but it would have added about 10 miles to his day. I live a mile or so from that address. My on car asked me as a favor if I wouldn't mind running it off and adjusted my timecard accordingly.
About 6 months or so ago there was a NDA sitting at the end of the belt for one of the neighbors in my condo complex. She wasn't home, it required an autograph and needed to be refrigerated. I asked my center manager if he wanted me to run it off, knowing that it would show up late in my DIAD, but not late in the system as it had been attempted earlier that day. He said yes, I sheeted it, signed for it and indirected it to my unit. Turns out it was medicine that she needed. She thanked me with a 6 pack of Coors Light by my door the following day.
I will not apologize for doing this and will do it again if asked to. I fully understand the liability issue.
Over, I would agree that it would be an issue if "many of our drivers service their customers on their way home."