I'm just interested in what some of the flavor of the months (for drivers) are in other centers around the country. Stops per car seems to be common but I think it might be a permanent thing and not just a flavor of the month. With management's ability to measure EVERYTHING there is no limit to what the flavor of the month could be. The current flavor here (other than stops per car) seems to be customer concerns. I can understand legitimate concerns but we've noticed that even the BS concerns are being put in our files.