Does customer commitments not matter anymore?

[PT Car Washer]

This is what I hate about my job. I always just dump air in the cabin and let the driver sort it out. But it appears too much to tell preload to look for a "1" on the package. The magic 4-didget number is the word of the lord and it is a sin to rearrange it in any way.
We still leave 15 minutes late every day.

I have tried to explain the different service levels to the preload sups. Like the difference between a 1 and a 1P vs 2 and a 2AM. Complete waste of time. "We just look at the PAL label."

 

[BigUnionGuy]

I always just dump air in the cabin and let the driver sort it out.

Nice job.... fellow Teamster.


Center Manager:

Why did you have late Air yesterday ?


Driver:

Because my pre-loader read a post on BrownCafe.

 

[Indecisi0n]

If there is a cloud in the sky all late air shall be sheeted as weather !

 

[InsideUPS]

Late air is the new norm in my state. When I started 6 years ago I use to get a big lecture about how important our commitment to the customer is. Now on a nice day they sheet it as weather and anything left in the building gets a future scan. Does that sound honest?

You must not have read the news about how poor weather affects our business (link below) . Why else would they add a "weather key" and the (X) "Other" key to the diad? Also interesting is that there are no longer any damages discovered by drivers on the road. Just refused or NI1. Another one that is now entered by clerks when an air package on the reload is discovered after the air hut leaves... is "Tendered Late" by the customer. The next reason/disposition field we need to add to ECS (Exception Capture System) is LMFAO....... which is similar but not the same as what you may think.... (L)ying (M)y (friend)ing (A)ss (O)ff . I wish I had 1 $1.00 for every Integrity sign that was taken down from UPS offices from the late 1970's on ;-)

https://www.browncafe.com/community...utlook-for-second-quarter-shares-sink.382158/

 

[allahuakbar]

Not if they say deliver in trace.

“You can break trace if it means servicing a package”

Wouldn’t prolly hold up.

 

[IVE GOTTA PACKAGE 4U]

“You can break trace if it means servicing a package”

Wouldn’t prolly hold up.

It's sad to us old timers

 

[rod]

 

[SafetyFirst]

Problems with AM time here over the last few months. Shortened PCM now and we're told to just find our first stop. Our late air is almost always cause preload doesn't wrap. Which is often.

 

[Maple Grove MN Driver]

Preload not being wrapped is another example of PT workers screwing every9up for everyone else

 

[Brownt10]

...so are the drivers expected to gamble, "....well...I can get one bulk stop and 5 ground stops and still get all my air off..." or do they run straight air as a prudent person would?

One building I worked in we don’t even have enough trucks bc they are red tagged so supervisors have to take their personal vehicles with a air driver and deliver air lol bet my boss wishes he did something else with his life, not to mention he doesn’t get paid mileage or overtime lol

 

[Re-Raise]

*They're

Hope this helps.

 

[UPSjedi41]

Late air is the new norm in my state. When I started 6 years ago I use to get a big lecture about how important our commitment to the customer is. Now on a nice day they sheet it as weather and anything left in the building gets a future scan. Does that sound honest?

 

[Thegameisrigged]

The company doesn't care anymore.
People pay top dollar for this service but yet they will spend ridiculous amount of money on chasing down misloads.

Or millions of dollars chasing Orion percentages.

 

[IVE GOTTA PACKAGE 4U]

Or millions of dollars chasing Orion percentages.

Or paying safety guys 8 hours to do nothing but cut a route.....

 

[1989]

Or paying safety guys 8 hours to do nothing but cut a route.....

The more hours we code out for safety, the safer we are.

 

[Harley Rider]

Preload not being wrapped is another example of PT workers screwing every9up for everyone else

We had several preloaders that use to drag their feet loading trucks to get more time everyday. When they started driving they griped the loudest and longest about preload not being down at start time.

 

[Brownt10]

Can someone tell me is it ok that the supervisor I work with is sheeting a next day air stop that’s hard to make on time sheeting it as NI1 at 0930 and I didn’t deliver it till after 11?

 

[IVE GOTTA PACKAGE 4U]

Can someone tell me is it ok that the supervisor I work with is sheeting a next day air stop that’s hard to make on time sheeting it as NI1 at 0930 and I didn’t deliver it till after 11?

As long as he does it and you don't, it's not your problem.

 

[Turkleton]

Late air isn't an option here. Our driver pulls at 20:45 every night, sharp and without exception. Won't wait a minute over. She'll up and leave us to make sure she gets to the airport on time-- and we ship medical supplies overnight for surgeries.

 

[zero]

one of my sups said late air doesnt matter unless customer calls in lol