the younger drivers just don't seem to go that extra step for the customer.
When you're new and trying to grasp all the procedures and methods swimming around in your head, its all about time management.
When I was first starting out I wasn't going to get hung up on a bad addy or a missing suite/apt number.
Getting through the day was stressful enough "going the extra mile" would have to wait until I knew how much time I could allow for each problem package.
Of course now it's a different story, I only get stumped when a new street is built, etc...It's to a point where I can spot a problem addy from the get go.