Our PCM is now "this is your responsibility." i (note small i) am wondering what if any responsibilty MGT has at this company anymore! I was recently given a sales lead ride by MGT since I have failed to produce a working lead in 4 years - mind you I pick up 150 to 300 pieces per day! This on car sup bullied and harrassed my customers but still could not produce a lead and left me at 4pm - I presume he was so frustrated he went home! One customer has a son who is a UPS driver and she flat out told him she will use whoever she chooses because competition is a good thing - he was kinda red-faced on that one. I will do sales leads if I believe our product is better for the customer! Some customers just want cheap and do not care about service - they eventually learn and come running back to me and UPS!