I just saw this video and watched it a couple of times. Why wasn't this guy more worried about his wife? No, I don't think what this delivery guy did was wrong. Not sure how he could have known. What is suspicious when you may not be familiar with the people that live there?
I found after having my car stolen in a suburban area that neighbors watched my car drive away because they people who did it made it look like they belonged on the property, nothing "looked suspicious".
We don't know that this guy was homeless, or what the driver actually had seen. The Driveway ends just after that large hole in the concrete. The deliveries came after that guy was there.
Perspective: The delivery guy and the wife didn't get hurt. Items can be replaced. I see so many people complaining about this, and this is how I respond. Cudos to all of you for all your hard work!
To add a lot of companies these days have many policies of "do not escalate a situation". In retail there is a lot of known theft that employees know that is happening, but the are told not to interfere in case of an escalated situation which could cost people lives and companies millions. They attempt to have parking lot security handle it outside of the store and they don't really want to get involved either. Everyone wants to go home to their families at the end of day.
I don't know what UPS's policies are, but I take it you are a unarmed driver just trying to deliver a package, each stop a snapshot of time. Perhaps the driver does feel it is a little suspicious, so are they to confront it and then have an escalated situation? That out of nowhere puts the driver in danger, the company liable for possibly a lawsuit/med costs and then a Home owner going on TV (the kicker) and say "You know it's just a package that can be replaced, he should have just left it and said nothing, but no, he had to question the suspicious person who panicked and pulled a gun on the driver, shot him on my property, now I have a lawsuit over that and worse yet after shooting the driver he entered the house where my wife..."
Lots of interesting things in this business lately that if looked at makes the drivers look grossly underpaid. Are you delivering illegal medication? Well to know that you need to first open the box and check (double workforce), be a pharmacist and have some type of industry connection to know who gets what. Are you a law enforcer? When you are delivering alcohol, it states "do not deliver to an intoxicated person", do you carry breathalyzers and are trained in self-defense in the case the drunken recipient turns aggressive? Pro-Driver. Criminal Investigator? Knowing of character and intention on a moments notice to literally hundreds of people per day. Master of gymnastics? To escape a angered unattended dog.
Or the sane thing for this man to do... call the company you bought the product from show/tell them what happened, they'll replace it. At the very least you'll have one of the more interesting Christmas stories to tell and I'm sure the ultimate receiver of the goods will totally understand and await a replacement. But no, go on TV and be an ass. It takes a special person to actually call the news for a "look at me moment". Who sanely does that in a case like this? A call to the local police station to show the video to is about as far as this should go and then re-think your home situation with what just went down, which has nothing to do with a delivery company.
