Hi, I’m a fairly new preloader in a small city (60,000 people but lots of surrounding towns) where our center has a habit of making lots of cuts at last minute, and for some reason they are have the same spa number, or at the least they’re coming onto the same shelf.
My question is this: does anyone here have knowledge of dispatch methods and if there is a way to fix this? (It seems like a company this big would have more efficient technology than this…. But my hubby is a driver and has worked for ups for almost 10 years, so I know most of the time nothing makes sense.)
Unfortunately, our dispatcher is also fairly new and has been trying her best to overcome apathetic upper management who actively works against her and does not know how to help her fix this problem. She is otherwise well-liked, and I don’t want her to leave and have to go through peak with someone brand new trying to figure it all out again! I’m new enough that I haven’t stopped caring yet, and if there’s a way I can help her to not stop caring, I thought I might as well try.
My question is this: does anyone here have knowledge of dispatch methods and if there is a way to fix this? (It seems like a company this big would have more efficient technology than this…. But my hubby is a driver and has worked for ups for almost 10 years, so I know most of the time nothing makes sense.)
Unfortunately, our dispatcher is also fairly new and has been trying her best to overcome apathetic upper management who actively works against her and does not know how to help her fix this problem. She is otherwise well-liked, and I don’t want her to leave and have to go through peak with someone brand new trying to figure it all out again! I’m new enough that I haven’t stopped caring yet, and if there’s a way I can help her to not stop caring, I thought I might as well try.