upssalesguy
UPS Defender
Do you all care about the earnings reports? Do you look forward to seeing the news and take personal responsibility if the numbers are not good?
Sales guy, are you for real? The numbers reflect things that are way past our level of affecting.and take personal responsibility if the numbers are not good?
Do you all care about the earnings reports? Do you look forward to seeing the news and take personal responsibility if the numbers are not good?
Do you all care about the earnings reports? Do you look forward to seeing the news and take personal responsibility if the numbers are not good?
Do you all care about the earnings reports? Do you look forward to seeing the news and take personal responsibility if the numbers are not good?
I vote for soberups for a staff level position........you fix anything of the things you listed I will follow you to he)) and back!
I'm proud to say I'm brown (even if I whine and gripe worse then anyone else). I enjoy coming to work on a normal kind of day (which seem to be few sometimes) and running all my stops. I take pride in how I deal with my customers and go the extra mile to help them.
My truck broke down today, 9km and 15 stops into my run. Instead of sitting on my butt I walked off another four airstops (20 min walking) and didn't manage to have late air. I had a customer ask where my car was and I told'em I was a mail man for the day because of the breakdown. He laughed and said 'that's dedication'. Customers notice these small things that FedEx and others just won't do.
I also know a lot of senior drivers in my building that wouldn't do that. I really couldn't care less about the numbers with UPS as long as I have my job and my customers are extremely happy. If I take care of my little UPS world that's all I can do.
Now, I'm not trying to push any 10+ year drivers buttons but we all know that there are dead weights in the building that just collect a pay check with a 'who gives a crap' attitude. The thing that bothers me is that if all my customers are happy and all his customers hate him, if there's a layoff, it'll be me, not him. Then the 'disease' spreads with that driver to unhappy customers because he doesn't care. Not to mention if I generate 100 sales leads a year (ok, wishful thinking) and sell 90 of them (even more wishful thinking!) and he generates 0 because it's 'more work on my truck' he still gets to keep his job before me even if I created that job FOR him.
To me, this is where the union really bites the big one.
I've done my area for around a year now and as soon as I see a new business go up, even if I don't have a delivery there, I go and ask them who they ship with. Customers notice these things. It shows we WANT their business while FedEx and others just completely ignore them.
mike23 - great post man. you make UPS great.