Sad part is, I get boxes like this all the time. Had a customer yell at me because his package was packed too well. Explained to him he needed to talk to the shipper about that.
Happens with our trailers all the time when the weather sucks. QA hates it. We empty it, yellow tag it and send it back to the hub.Those Chinese boxes are also waterproof. None of us have ever seen an AMJ with an inch of water in it, right?
Knock yourself out.
Go right ahead and be a hero. You'll just get burned by management in the end and no one's gonna appreciate the extra effort anyway.Going the extra mile for the customer, even if said customer is clueless about proper packing.
Oh yes. It kills me if I need to pull out some tape and apply a couple of strips to a package. I should get workman's comp.
Going the extra mile for the customer, even if said customer is clueless about proper packing.
You must have a lot of lates.Oh yes. It kills me if I need to pull out some tape and apply a couple of strips to a package. I should get workman's comp.
Going the extra mile for the customer, even if said customer is clueless about proper packing.
Go right ahead and be a hero. You'll just get burned by management in the end and no one's gonna appreciate the extra effort anyway.
What Cactus said. Go for it, and then see what it gets you. I have confidence you'll eventually figure it out.
True enough, but FedEx is a poster child of how not to take care of their employees.You two are poster children of how not to take care of your customers.
You two are poster children of how not to take care of your customers.
Pretty sure they don't own the company, therefore they aren't their customers, they are FedEx's customers and FedEx is getting exactly what they pay for.You two are poster children of how not to take care of your customers.
True enough, but FedEx is a poster child of how not to take care of their employees.
Yes, it blows for the customer, but it's real tough to stay motivated when the only payoff for going the extra mile continually goes to the muckety-mucks, while the guys and gals going out of their way to "make it happen" continue to get knocked down an extra peg year after year.
Quality doesn't come free (right, UPS?) - and so far Fred seems content with mediocrity (or even less).Therefore he deserves nothing more. His customers can take it up with him.
Pretty sure they don't own the company, therefore they aren't their customers, they are FedEx's customers and FedEx is getting exactly what they pay for.
UPS is starting to follow suit themselves with all the number chasing. Thanks to ORION and its overloaded routes I piss off more people with 4:45 deliveries now than I ever did.True enough, but FedEx is a poster child of how not to take care of their employees.
Yes, it blows for the customer, but it's real tough to stay motivated when the only payoff for going the extra mile continually goes to the muckety-mucks, while the guys and gals going out of their way to "make it happen" continue to get knocked down an extra peg year after year.
Quality doesn't come free (right, UPS?) - and so far Fred seems content with mediocrity (or even less).Therefore he deserves nothing more. His customers can take it up with him.
And I'm sure your customers dearly love you. Right. Cough, cough.I don't base my level of care or work ethic on my hourly wage.
FedEx Ground has already done a fine job at "damaging the brand" the last 15 years. Ain't no way we can compete with that. Besides Fred S and Matt Thornton deserve a lot of credit there too. You need to stop whining CJinx especially when your employer has made a real mess of things with this Ground thing.You could tape it yourself or you could give it to quality assurance and have them take care of it (in that case, it's on them if it doesn't go out). You have options, but it appears that you're more interested in intentionally damaging the brand because you're unhappy with your compensation and you're making everyone suffer as a result.
I don't base my level of care or work ethic on my hourly wage.