wisedragonfly
Well-Known Member
I turned in a lead 2 weeks ago. The owner of the company gave me the business card of the person in charge of shipping. I stapled the business card to the sales lead. I checked the status online yesterday. Lead Closed. Could not contact customer.
Give the lead information to the sales rep and have them follow up. Inside Sales tries 3 times to make customer contact, just like a delivery attempt. After leaving 3 messages, the lead is closed. There could be other issues causing the lead to be closed as "unable to contact", as well.