Cactus
Just telling it like it is
Whiner.You were given poor service by several poor employees. It is a shame and should not happen. I ordered a Christmas gift for my wife on Monday the 17th. I paid extra for 2 day delivery and was assured it would be here by Christmas. The shipper didn't even ship the package until the 24th. I got it today. Hey operational, does that make me a procrastinator?
How long have you worked in this business? You should know by now that shippers will make all sorts of “promises” close to Christmas. Then again, maybe you’ve been a problem customer in the past and the shipper dealt with you accordingly.