Delivery time window

Discussion in 'UPS Discussions' started by Mo19072, Jun 12, 2019.

  1. Mo19072

    Mo19072 Member

    Hey guys I’m back with a new question.
    Today I received a message from OMS telling me that a package with a delivery time window between 1100 and 1300 was late. Orion had the stop towards the end of the day.

    How do I know if there is such a stop on my trip. Is there something on the DIAD that I should look for?
     
  2. Emeralddriver85

    Emeralddriver85 New Member

    Orion should have had it in that time frame I would think. Haven’t had any of those yet
     
  3. 542thruNthru

    542thruNthru Well-Known Member

    Try asking your OMS or On Road how you're supposed to know.
     
  4. Future

    Future Victory Ride

    There is a prompt next 2 the stop in the diad .....check under you commit pkgs .....think it shows up in there also ...only have had 2 -3 b4
     
  5. GenericUsername

    GenericUsername Active Member

    There is a message that pops up similar to the one that warns you 20 minutes to air commit that says something along the lines of "A delivery window for a stop is opening soon." There should be a D (again, I think as I"ve only had a few so far) to the left of the stop in your board.
     
  6. Bob11B

    Bob11B Active Member

    I had a couple before...there is a “W” in front of it
     
  7. Poop Head

    Poop Head rubber bands on the handle

    Yes. Your board should also pop up a message saying "delivery window now open" or whatever. At that point the "W" will change to an "O"
     
  8. BigBrown87

    BigBrown87 If it’s brown, it’s going down

    This is correct, there will be a W by the stop in question and should provide you with the window. I had one of these window time frame deliveries and had to break off from my pick ups to make it and no one was there it pissed me off the rest of the day.
     
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  9. Siveriano

    Siveriano Active Member

    Also if you go early it wont let you driver release the package unless someone sign for it but if you go on the time that is open it lets you DR it.
     
  10. Poop Head

    Poop Head rubber bands on the handle

    The worst is when they choose the 9am-11am window.
     
  11. Covemastah

    Covemastah And the Reign Of Terror Continues!! Pats # 6 !!!

    Does the shipper pay extra for this ??
    I never had those , out of pkg for 15 yrs thank god
     
  12. Siveriano

    Siveriano Active Member

    Nah thats ez, hard when is a 5pm window and the package is like the size of a fridge.
     
  13. Poop Head

    Poop Head rubber bands on the handle

    I think it's an option in "my choice", I hope they pay extra
     
  14. Customer not the shipper.
     
  15. Mo19072

    Mo19072 Member

    Thanks but none of that stuff popped up on my screen, no D no W nothing. so I’m guessing someone messed up and wanted me to harry and deliver it.
     
  16. BigBrown87

    BigBrown87 If it’s brown, it’s going down

    Well screw em then sounds like a UPS problem or a customer problem differently not a you problem.
     
  17. Indecisi0n

    Indecisi0n Well-Known Member

    They do pay extra for this "window" which is why you hear about it if you miss it. Like mentioned before if you get a signature outside of the window it will still allow you to make delivery. The diad will not allow you to leave package with neighbor even if they sign .
     
  18. zubenelgenubi

    zubenelgenubi Well-Known Member

    I'm not 100% sure but it should show up in the commit screen. I always check that before lunch so I make sure not to miss any savers. If you didn't get any notification in your board it could have been because the person tried to set the window after you got edd, and you never got the update. I've never gotten an alert for a new window part way through my day, they are always in my board first thing. The half dozen or so I've ever had, anyway.
     
  19. tadpole

    tadpole Active Member

    Did the reason for late screen pop up?
     
  20. Wally

    Wally BrownCafe Innovator & King of Puns

    Great idea UPS, create yet another reason for the driver to break off. Sounds logical since he or she has nothing better to do.