We've been getting hammered about 80% compliance, too, so I decided to ask the guys with all the answers for some clarification. My question was, you make an 11:15 delivery to a business that has a 4:30 P/U. While you're there they hand you a pkg. and say, "we're closing early today, this is all we have going out." What to do?
Sup 1: " Scan the pkg. prerecord, then stop complete at scheduled time, this insures stop compliance. Sup 2: "Scan and stop complete right there, otherwise someone in Hartford will notice your miles driven to stop aren't right. Manager: " Drive back to stop at correct time, stop complete. " Even though I know they are closed. This cleared everything up for me.