Richard Harrow
Deplorable.
If you are taking 30 seconds to get a signature from someone already standing there than I can see why you don't get them. It is well known that signatures will boost your allowance and at times with a lot of them it can and will lower your stop count. I see it daily by some who will in fact abuse this.
I'm honest with the customer when they ask if I would have left it (where applicable on my route; only a very small area is DR) if they weren't home. I always answer "yes, but if you sign it looks like I'm working harder and I get free money for staying out longer."
Customer gets their package and a laugh, I get richer, and management gets a favorable number on their made up metric reports. Everybody wins!