It's not just UPS. I've seen this in my last government job, and you see it in politics all the time. It's some completely disconnected big wig that has an idea, they say "let's make it happen". They take bids for a contractor. The contractor sub-contracts 90% of the work, so there is no fluidity, communication, or integrity in the implementation, and so you end up with a bad idea with even worse implementation with so many hands in it that nobody even knows where to point the finger for it's failure, and yet the ones who came up with it are so invested financially, and their reputation is on the line for it to work, so they refuse to see it and continue to double down on it, stressed, screaming, pointing fingers, pleading to get it done and make it work.
That's what is happening now. The big wigs at UPS are desperate, screaming, and pleading to make it work and get it done. The managers, and supervisors have nothing to do with it. They honestly have it worse than us . They are told to eat a

sandwich every day.
For Orion, I'll bet there were 10-15 different sub contractors involved and they barely even spoke to each other I'm betting. They just saw $$$ as UPS just unloaded truck loads of money on their doorsteps, most likely before they even had a product finished. I saw it in government contracts a lot. The contractor would basically take the money and run...provide the

tiest service for the least amount of work and just cashed in.