Lots of problems with ORION. My center has been "no RDO" for about 2 months now. Center manager is fine with people turning it off. ("I will always be OK with that, sir!") They tried to "fix" my ORION when it first came out on my route, which resulted in it being even more screwed up. They had it decent for a few days and the PT dispatch guy quit so it was downhill from there.
I can honestly see how it COULD work well- nobody followed rdo exactly before did they? If this new update they keep talking about ever happens, I should be able to get off air, bulk, irregs, apt complexes (just because I'm there and have time and space that day), or business, etc. and THEN, when I have space to work and plan, re-optimize the route and run a chunk from there. Most of the time my problems on my route stem from a really bad RDO, combined with the fact that the dispatch manager doesn't have enough help or hours himself to fix it.
It drives me bat

crazy when ORION is working me in a certain direction to do something I've already done, and doing stupid

on the way, like crossing major streets 17 times, driving past stops 7x to save them for later, (I guess?) And especially acting like I'm backed up in the driveway at every stop. There
really needs to be some kind of vehicle direction factor added in to this billion(s?) dollar algorithm.
The guy who sold this crap to UPS should work for BD, they'd never need to ask us for leads again.
Final point! - They might have tried to reduce miles by... I don't know... Asking the drivers to reduce miles?!? Before ORION started my on-car was telling me to run extra miles to lower my over-under. Simply changing the focus of these golden metrics I have to hear so much about might have saved the company more money, since we all know we could run less miles than this program could.
Pro tip: tell them to "tighten up" those pickups, to make the commit and the close time the same in ORION. (It won't change the times in the board) it won't work you towards or away from the pickup, it'll break off wherever you are, go straight there, and come right back where you left off. Helps me with a smart PU that cancels everyday, amongst others.