Changing times or not, UPS has treated its people less like people since the company went public. Taking away awards and any other incentives that celebrate accomplishments is not the right way to do it. Last time I checked this company was still making money. The recession has kept that number down but it is still on the good side
During our 100th birthday celebration, the propaganda of how Jim Casey treated his employees permeated from every center's office. Now in South New England, I am seeing how drivers in the 21st century will be treated. We are the testing ground for telemantics in the country and even the guys putting their seatbelts on .1 seconds too slow are being scrutinized.
Until we work and act like robots, UPS will take the fun and love out of working in the truck.
First, I'm not a fan of UPS as a public company. I don't think it was good for the organization, but this is not the cause of all problems. Competition is tougher today than ever.
Casey was a complex man, and I'm certain he would have made the tough decisions and cut costs, including awards if he felt it necessary.
He was an amazing people person, but he also wanted to most from every individual. Remember, he is the one that brought work measurement to UPS through the hiring of George Smith. Also, remember that he chose George to replace him.
I think he could have seen how telematics could be used properly.
Here is a quote of his:
"Averages tell us what the group did, but in that group there are some good producers, some average producers and some poor producers. To get good production out of each person we must first know what that person is doing."
P-Man