Ran into this problem big time on July 3rd. They planned us to not have enough guys to cover all the pickups, never mind deliver everything. Screamed about it for 6 weeks. Never heard a peep. Said screw it and put in extra cars, wasn't taking the missed.
Average paid day was still 10.1. Everybody else had huge missed and late numbers. We got screamed at on the AM call on the 3rd and looking liked geniuses on the 5th. Go figure.
I'm assuming you are management and no one knows who you are, so you can be sorta upfront. To a limit of course.
Back about 20-30 years ago, we really did have to make an attempt on everything. Even when we were sheeting (writing) our stops. Better get those 2nd days off too! Don't miss the 2nd days! I was audited a couple of times upon return to bldg.
Then I hear from drivers in package, they are told occasionally to bring stuff back. I have had expected deliveries, that didn't make it to me. They were on the wrong car.
In feeder (1996-2000), we catered to feeder accounts like they were ALL Amazon.
Maybe 5-6 years ago, we were leaving FULL trailers at pick up accounts. Not once, twice or three times - but whenever we were just too busy. Not a second thought! This was mainly at peak.
Short question to you. Is this/was this okay now? What happened?? I just assumed bringing stuff back was accepted now. What can you tell me? thanks in advance.