For the record, I think part of the problem is all the call centers and ordering centers that are out of country, and even those that are in country that hire people that can not speak english. And those salespeople that call my phone trying to sell me something that can never pronounce my name.
I never said clerks could. I said management. And they can not charge for address corrections if they so desire.
As for being on PAS, not yet. There is and always has been a 62 ZIP. And Eastman, Holston Defence, AFG and several other large corps have that Zip assigned to them. But for some reason, UPS decided that since they do not know of any streets with that Zip, that Zip does not exist.
Problem is that there are many streets with that zip, but they are not open to the public, or at least not since 911.
I load, the examples that you gave are all valid address corrections. Just on my area alone are two Beechwood Roads, a court, street, Drive and place, all with the same Zip. And the two Roads have overlapping street numbers. In other areas near mine are at least 6 others, but they all have other Zips. And that is right now in this small rednecked corner of the world. Cant imagine what it would be in someplace large like Atlanta.
So all these things play a very important part in getting the package to the right person, so any problems with the suffix or prefix is a given. Then I know of many streets that sound the same but are spelled differently, so in some cases that would be an issue.
Problem is the input into the system. If the input is faulty, then anything that comes out if that is also faulty. And this is part of the failure with what I have heard and seen of PAS. If all you have are outside managers that sweep in and do it all without the drivers input, then you have many problems with the system. IF you have the drivers input and ignore it, you have problems. Only when UPS uses all the vast knowledge that is stored in the minds of the delivery force can they really understand how best to impliment PAS. ANd this is not to say that the delivery sup is not important in this matter, or even some center managers. But no one knows the areas like the drivers.
As far as the note on the package, I have since the late 70's and early 80's picked up at customer counters. Fact is one of the off chains was started by a close friend of our AE after I went to him with an idea and he said it could not be done, UPS would not allow it.Funny how that changed for his friend that next year when he let out the franchises for PEC.
Anyway, I have had at least 2-4 customer counter pickups my whole career and that is what they have been using since the corrections thing was started. And from what they have relayed to me, a no address correction allowed sticker or stamp is just that, no corrections allowed.
Kinda like the signature required stickers that do not allow for indirect delivery. You can, but then you will also be on the hook for any problems coming out of that delivery.
As for stating that this is a nation wide policy, cant say. Just do know that these customers have shipped all over the world and with that disclaimer on the package have not paid an address correction. Dont know about being billed, just know they have not paid one.
I hope that clears things up, at least so we can see the bottom of the problem.
And as I posted, paying your bill with a credit card and using the CC company to dispute a claim can also be helpful.
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