After knocking, how long do you wait

Discussion in 'UPS Discussions' started by Dodge, Sep 2, 2017.

  1. SmithBarney

    SmithBarney Well-Known Member

    That's a good way to get fired. Usually just ignore anyone talking on the speaker, there isn't anything they can say that will alter how we deliver.(especially signature required)
     
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  2. SmithBarney

    SmithBarney Well-Known Member

    Had a guy the other day claim they had 5 people in the house, then wrote a nasty note on the infonotice/doortag "we were here all day" of course we all love to come back, so we play ninja and sneak up to the door... /s some people.
     
  3. Est.1998

    Est.1998 Member

    :whiteflag:
     
  4. Est.1998

    Est.1998 Member

    Lol, so far I haven't had any issues but maybe y'all are right and I should ignore people speaking to me on intercoms.
     
  5. burrheadd

    burrheadd KING Of GIFS

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  6. clean hairy

    clean hairy Well-Known Member

    Mess with the ones on intercoms!
    They ask who is it? Answer " you are garbled, ups with a delivery!"
    Next time they speak, respond with
    "No, i don't want fries with that, can you come sign for this package?"
    Watch how quick they come to the door at that point!
     
  7. Brisket

    Brisket Active Member

    Place pkg on the floor in the cab or behind the bulkhead door?! Hope you are prepared when ( not if ) you are caught and You do realize the smart doorbells record AS you walk up to the door right?
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  8. Turdferguson

    Turdferguson Just a turd

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    Horrible advice on how to do the job.
    Here's the title for your next thread
    "Why did I get fired for signing for a package "
     
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  9. S.F. Rush

    S.F. Rush All Encompassing Member

    The best is when you use the doorbell and when (usually a woman) answers the door she is furious that you didn’t know there is a sleeping baby inside. Nothing but a simple post-it note saying such would prevent, in her world Armageddon. Ahh don’t you just love narcissism?
     
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  10. S.F. Rush

    S.F. Rush All Encompassing Member

    Dude, there are exceptions. If you have your own route and know your everyday customers well, they 99.9% always prefer and appreciate it. Depending on situation of course. It’s called customer service.
     
  11. 35years

    35years Well-Known Member

    No exceptions.
    Forgery is not customer service.
    I know 2 who were fired for it.

    Example: The customer calls in because the stuff is damaged inside.
    When they innocently tell customer service the driver signed...
    You are gone.

    The shipper is the customer, they paid for a signature. It's called customer service.
     
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    Last edited: Jun 8, 2019
  12. S.F. Rush

    S.F. Rush All Encompassing Member

    Fair point. I’m talking more like when someone answers the door with they’re hands full holding a baby, or holding back their dog and you’re delivering wine. Again, these are customers you’ve known for years. Obviously you never sign for anybody that’s not home. I’m well aware of the rules. But my customers are real people who value our relationship. If a cover driver runner-gunner is signing for packages, then you’re just a fool.
     
  13. Jones

    Jones fILE A GRIEVE! Staff Member

    The person you're delivering to is not the customer. The shipper is the customer and they paid UPS to obtain a signature, so when you sign it yourself you are defrauding the shipper and all those justifications you're making won't save your job if it ever becomes an issue. I've seen several drivers get fired for it, the last guy even went out and got signed affidavits from his "customers" stating that they were ok with him signing for packages. It didn't save him, the company took him to panel and he lost.
     
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  14. S.F. Rush

    S.F. Rush All Encompassing Member

    I’m waving my white flag on this one. Never sign. Got it
     
  15. Maple Grove MN Driver

    Maple Grove MN Driver Cocaine Mang!

    I usually ring the doorbell multiple times with the customer standing in front of me when they say that.
     
  16. BigUnionGuy

    BigUnionGuy Got the T-Shirt


    In front of a Panel.. you will lose.. every time.

    The biggest mistake drivers make, is when they consider consignees "their" customers.
     
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  17. Unless you are a runner and Gunner then you will get a 30 day unpaid vacation.
     
  18. BigUnionGuy

    BigUnionGuy Got the T-Shirt


    Had a veteran 30 year driver get 90 days his first time.


    2 years later, he was still doing the same thing. He wasn't a burner.

    Thought he was doing "his" customers a favor. Both times, it was a customer

    complaint that did him in. Signing for anything.... medication, alcohol, etc.


    He retired, and decided to "pursue other opportunities".

    Now works at a UPS Store.

    Go figure.



    -Bug-
     
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  19. I can't figure some of these people out.

    You just can't do that kind of thing. We are paid by the hour.
     
  20. MECH-lift

    MECH-lift Union Brother

    when I get 150lb call tags I usually park where my truck cannot be seen. I’ll walk through the neighbors back yard and sneak up to the front door, pretend to knock, hang the tag and dash back out into the woods..
     
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