Coldworld
60 months and counting
This issue sounds like a broken record to me. "Just do your job and don't worry about it" has been said a million times over since I started almost a decade and a half ago, yet the advice still rings true. I have witnessed scores if not hundreds of drivers get 3 the day "happy rides" yet have never seen 1 driver discharged or even repremanded for anything that happened after that (hello waste of company resources. How about fix the ML problem with your time?).
Its simply because the company can't do anything about it. The master contract says "a fair days pay for a fair days work". It mentions nothing about meeting certain SPORH goals or under-allowed numbers, so my guess is the company doesn't have a leg to stand on if you can't meet your SPORH goal.
As long as you're not dogging it out there and intentionally slowing down or driving the long way to a stop to earn more money anyone should be fine. Of course you're going to do the route faster with a management person standing next to you for three days. He/she is not going to allow you to speak with your customers and we all know this is not how the real world works. Customer contact is imperative if we want to keep up the image of the "friendly UPS guy" or my "UPS guy is like family". Which the company likes a promotes to the general public.
Its funny that UPS wants to use this advantage to get a foot in the door for customer service to get a phone number for a decision maker to gain volume, but on a 3-day ride customer contact is to minimized and finding sales leads is a non-issue on the 3-day ride, yet otherwise its so vital to the company's survival?
Sorry, you can't have it both ways or you can't have your cake and eat it to, or any other way you want to put it. I think we all get the picture?
Thats all fine and good until they start writing you up for not following driving methods....