They sure don't . Back when I first delivered in the 80's I had a preloader who did a great job loading my car. The only problem was that preloader was frequently absent. The person/ persons who would cover him could not load my car right to save their lives. I never knew their names until now they were actually called PAS. Everyday PAS loaded my car was a challenge. Some of their mistakes were downright creative costing me lots of time on the road. During my qualifying days there were mornings when I would throw up before work thinking about trying to qualify with PAS loading my car. Eventually though I learned to expect a certain defect rate with PAS and I learned how to clean up his mistakes without being out all night. At that point PAS no longer ruined my day and I actually enjoyed delivering the cardboard.
The job is what you make it. You can be miserable every day if you want or go out and make the best of it.
So there is a glimmer of hope. Que sera, sera! Whatever will be, will be. I like it so much, we should petition UPS to adopt it as a business slogan.
I can see Tieguy now, hugging and laughing with his drivers even tho they sucked on paper and corporate just had his butt for breakfast. "Forget the numbers! Live life and be happy!... Numbers Shmumbers! To heck with corporate! HAhahahahahah<breathe>ahhahahahah!"
Oh, wait a minute... this is one of those one way streets where hourly workers are supposed to make the best of a bad situation, but managment only deals with bad situations via discipline. Is that about right?
I don't think anyone is out there crying in their package car everyday. I remain respectful with my boss, I don't let my frustrations be visible to the customer, I try to do the best with what is given me
and have been for almost two years concerning PAS. But at some point... IT'S FAIR TO ASK WHY CAN'T THEY FIX IT? Isn't it? If not now, what is the acceptable length of time? Three years, four? This isn't some new guy that just doesn't know how to load the truck, it's a system that suffers from not doing the follow up detailing which management originally acknowleged needed to happen post-implementation.
UPS is constantly trying to find ways to make or save money, no secret there. But if I ask to get something fixed which is obviously costing money at my center,
I'm being negative? If anything, my persistance to fix PAS so that I can take more stops, lower my mileage, get off the clock sooner, and finally be able to achieve the numbers my supervisors demand should be viewed as a positive to the company. We're not talking about some pkgs not being on the right shelf or a loose load due to a new preloader... this is about drivers having to crisscross into each others areas for no apparent reason other than to run the miles up. And one or two stops out of whack on my route could easily cost me 40 minutes:
If *I* were doing something that was deliberately causing myself to stay out later than I needed to be, increasing my mileage, and messing the numbers up, how long do you think it would take management to fix
that? It seems that when you need something fixed that could make your day better, you get the empty promise... but let it be time to levy discipline and management becomes Johnny-on-the-spot.
Don't get me wrong, I'm all for finding the silver lining to every cloud. But in a thread asking about the working conditions at UPS, the rose colored glasses need to come off...
or both sides need to be wearing them.
I did have a good day today.