Seemingly forever, the prevailing attitude with managers has been, "once it leaves the building, it's no longer my (the manager's) problem". WRONG. It is always their problem, even when it's on the road. You need to remember this, especially as they continue to overtask and under-compensate us for our work. Never assume that it is entirely up to you to solve a problem they created. Shift the onus back onto them at every opportunity. They are paid to make good decisions, which they seldom do. You are NOT paid to make any decisions...you are there to deliver and pickup packages. Shift the emphasis back to where it belongs, from you...onto them.