Shift The Emphasis

Discussion in 'FedEx Discussions' started by MrFedEx, Oct 19, 2013.

  1. MrFedEx

    MrFedEx Engorged Member

    Seemingly forever, the prevailing attitude with managers has been, "once it leaves the building, it's no longer my (the manager's) problem". WRONG. It is always their problem, even when it's on the road. You need to remember this, especially as they continue to overtask and under-compensate us for our work.

    Never assume that it is entirely up to you to solve a problem they created. Shift the onus back onto them at every opportunity. They are paid to make good decisions, which they seldom do. You are NOT paid to make any are there to deliver and pickup packages. Shift the emphasis back to where it belongs, from you...onto them.
  2. overflowed

    overflowed Well-Known Member

    Out of sight out of mind mentality.
  3. hypo hanna

    hypo hanna Well-Known Member

    And it isn't the dispatchers job to solve those problems. He takes home less pay then most full time drivers. His job is to communicate the problem to the manager and then implement whatever plan they come up with.
  4. TheJackal

    TheJackal Active Member

    Only as a last resort will they contact management. Their job is to use whatever resources (cheapest way) available to get the pickups done. That could mean having a 'delivery courier' that's done help out. If the help needs to come from the station (another courier/truck going on the road), then that would be managements decision (on road hours get involved).
  5. MrFedEx

    MrFedEx Engorged Member

    But the dispatcher has to actually find the manager first. These days, most dispatchers are de facto managers.
  6. Cactus

    Cactus Just telling it like it is

    Good luck with that. Most OPS managers disappear into oblivion after the AM sort.
  7. Mr. 7

    Mr. 7 The monkey on the left.

    My dispatcher is about 30 miles away from my sta. at a major dispatching "center".
    Do you guys still have dispatchers in your sta.?
  8. whenIgetthere

    whenIgetthere Well-Known Member

    Dispatch here is 90 miles from the station.
  9. StuffItFred

    StuffItFred Member

    Our dispatch is roughly 300miles from our station. Makes sense as everything else this crap company does
  10. dezguy

    dezguy Well-Known Member

    Over 5 hours from station for me.
  11. overflowed

    overflowed Well-Known Member

    Dispatch is at the ramp at mine and what happened to dispatch ride alongs? I feel they should somewhat understand the area they're dispatching.
  12. Goldilocks

    Goldilocks Well-Known Member

    You are correct! They are out to Breakfast after the AM sort.....
  13. MrFedEx

    MrFedEx Engorged Member

    You have a bad attitude Goldi...that's when they are "strategizing".
  14. Cactus

    Cactus Just telling it like it is

    I last had a dispatch ride along in 1997. Seems to have gone the way of ZapMail.
  15. Route 66

    Route 66 Bent Member

    and even then they're OUT TO LUNCH
  16. overflowed

    overflowed Well-Known Member

    2007 or so I had one but not since. Come to think of it I've never seen my dispatcher.
  17. Doc Sorting Dude

    Doc Sorting Dude Active Member

    My Dispatcher works from India.
  18. Our dispatchers are 4 hours away.
  19. hypo hanna

    hypo hanna Well-Known Member

    distance is one reason for less dispatcher check rides. The other is their mgmt has OT cut down to zero and they like it that way. If they send a dispatcher to the station for a day, they generally have to cover that position with overtime.