UnconTROLLed
perfection
If drivers were given , say 15 minutes cushion a day to persue sales leads, that would cut into a center manager's bonus/mip by a large margin, no?
therefore , one conclusion can be made; It is selfishness at the operational level, in at least part, that discourages the "service providers" from actually providing a level of service that is exceptional, including selling the very services we provide!
98% of the time you can't blame a driver with 12 hours worth of packages on their truck for not hustling sales leads.
therefore , one conclusion can be made; It is selfishness at the operational level, in at least part, that discourages the "service providers" from actually providing a level of service that is exceptional, including selling the very services we provide!
98% of the time you can't blame a driver with 12 hours worth of packages on their truck for not hustling sales leads.